Job Description

Director, Clinical OperationsBC CancerVancouver, BCTake your leadership to the next level as Director of Clinical Operations with BC Cancer in Vancouver! Join our expanding team and play a pivotal role in supporting Radiation Therapy and Supportive Care services, driving meaningful advancements in cancer care and research. Experience the best of urban living with world-class amenities, seaside and mountain adventures, and a thriving cultural scene.The Director, Clinical Operations reports to an Executive Director and works in a co-leadership, partnership with Medical Director(s) with responsibility for clinical program(s)/service(s) with multiple direct management reports, ensuring clinical continuity and prioritization across the assigned programs and/or services in the respective streams is shared and best utilized for overall success and performance.The Director provides leadership and direction for the overall management of the assigned programs and/or services including overseeing multiple program/service areas, creating and facilitating an environment of evidence-based care and culturally aware practices. The Director establishes strategic
direction and develops strategies and operational plans that effectively support the delivery of patient care services. Responsibilities include identifying service and budget priorities, allocating resources, program development, planning of goals and objectives, coordination of service delivery systems, and establishing and monitoring benchmarks and quality indicators.In addition, the Director supports and promotes patient centered care, patient safety initiatives, staff motivation and support, and best practices to achieve outcomes identified in assigned annual plans. The Director establishes the operational framework and infrastructure for program delivery and planning and allocates and manages all human and financial resources including anticipating and planning for future changes that will affect service delivery. The Director collaborates and develops cooperative relationships with strategic partners and interest groups across the province, to facilitate a seamless continuum of care, and to provide leadership in resource and service planning at a provincial tertiary level. The Director functions independently and utilizes strategic and innovative approaches to the planning and delivery of care.What youxe2x80x99ll do

• Oversee the delivery of services working in a co-leadership, partnership with Medical Director(s) to ensure the provision of culturally safe, anti-racist, trauma-informed patient and family centered, evidence based, best practice clinical care as it relates to the assessment and treatment of patients and

their families. * Develop strategic plans, goals and annual objectives in collaboration with physician partners. Provides leadership and support to staff in developing individual program plans including the development andimplementation of proposals for new or expanded programs or redistribution of resources. Ensures plans are consistent with and complement the overall strategic plans. Develops and deploys mechanisms for monitoring performance and progress in achieving performance. Gather patient information for medical appointments to assist in facilitating an efficient patient flow. Request, receive and transport patient information to designated clinical area. Prepare documents for clinical team and patient. * Ensures continuous improvement and redesign for optimizing resources and contributing to a sustainable healthcare system.

• Oversee and provide leadership on systems and processes to support the development and management of annual operating and capital budgets, including sponsoring and developing business cases.
• Oversee and provide leadership on systems and processes to support all aspects of contract tendering, negotiation, approval, implementation and ongoing monitoring. Allocates scare resources, approving budget recommendations and remedial action.
• Work closely with regional, and provincial leaders on ministerial initiatives to ensure alignment of provincial standards and program and/or service mandates. Coordinates relationships between regional medical and operational teams, and the deployment of resources.

What you bringQualifications:

• A level of education, training, and experience equivalent to a Masterxe2x80x99s Degree in a relevant discipline such as Nursing, Health Care Administration, or Business Administration, and minimum of ten (10) years recent related experience including experience a senior administrative position within a health care organization.

You have:

• Knowledge of current and future healthcare issues.
• Excellent time management skills.
• Effective fiscal and financial management skills.
• Demonstrate analytical and problem-solving skills.
• Proven ability to negotiate and mediate resolutions to complex situations.
• Ability to lead people, manage change, develop strategy and execute on plans.
• Demonstrate ability to function effectively in a highly dynamic environment, building and sustaining effective relationship including the ability to interact tactfully and effectively with staff at all organizational levels both internally and externally to PHSA.
• Ability to communicate effectively orally and in writing, including the ability to make effective presentations to groups.
• Working knowledge of applicable regulations, legislation and collective agreements.
• Proficiency in the use of personal computers and applicable software applications.
• Understanding of various reports including Truth & Reconciliation Commissionxe2x80x99s 94 Calls to Action (2015), In Plain Sight Report (2020), BC's Declaration on the Rights of Indigenous Peoples Act (2019), In Plain Sight, Reclaiming Power and Place Missing and Murdered Indigenous Women & Girls calls for justice, and how they intersect across the health care system.
• Model and support full team commitment to Indigenous Cultural Safety and anti-racism.
• Demonstrate humility and heart-led leadership.
• Commitment to upholding the shared responsibility of creating lasting and meaningful reconciliation in Canada as per TRC (2015) and BC's Declaration on the Rights of Indigenous Peoples Act (2019).
• Knowledge of social, economic, political and historical realities impacting indigenous communities and familiarity with Indigenous Cultural Safety and anti-racism and accompanying reports (BC DRIPA, TRC, etc.).

What we bringEvery PHSA employee enables the best possible patient care for our patients and their families. Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians today and in the future. Thatxe2x80x99s why wexe2x80x99re focused on your care too xe2x80x93 offering health, wellness, development programs to support you xe2x80x93 at work and at home.

• Join one of BCxe2x80x99s largest employers with province-wide programs, services and operations xe2x80x93 offering vast opportunities for growth, development, and recognition programs that honour the commitment and contribution of all employees.
• Access to professional development opportunities through our in-house training programs, including +2,000 courses, such as our Sanxe2x80x99yas Indigenous Cultural Safety Training course, or Core Linx for Leadership roles.
• Enjoy a comprehensive benefits package, including municipal pension plan, and psychological health & safety programs and holistic wellness resources.
• Annual statutory holidays (13) with generous vacation entitlement and accruement.
• PHSA is a remote work friendly employer, welcoming flexible work options to support our people (eligibility may vary, depending on position).
• Access to WorkPerks, a premium discount program offering a wide range of local and national discounts on electronics, entertainment, dining, travel, wellness, apparel, and more.

Job Type: Regular, Full-TimeSalary Range: $128,298 - $184,428 per year. The starting salary for this position would be determined with consideration of the successful candidatexe2x80x99s relevant education and experience and would be in alignment with the provincial compensation reference plan. Salary will be prorated accordingly for part time roles.Location: 600 West 10th Avenue, Vancouver, V5Z 4E6Applications will be accepted until position is filled.Hours of Work: Monday-Friday; 0800-1600Requisition Number: 176056EWhat we do(BCC) provides comprehensive cancer control for the people of British Columbia.BCC is part of the Provincial Health Services Authority (PHSA).The Provincial Health Services Authority ( ) plans, manages and evaluates specialized health services with the BC health authorities to provide equitable and cost-effective health care for people throughout the province. Our values reflect our commitment to excellence and include: Respect people xe2x80x93 Be compassionate xe2x80x93 Dare to innovate xe2x80x93 Cultivate partnerships xe2x80x93 Serve with purpose.Learn more about PHSA and our programs:PHSA and BCC are committed to employment equity, encouraging all qualified individuals to apply. We recognize that our ability to provide the best care for our diverse patient populations relies on a rich diversity of skills, knowledge, background and experience, and value a safe, inclusive and welcoming environment.Reconciliation is an ongoing process and a shared responsibility for all of us. The BC Governmentsxe2x80x99 unanimous passage of the Declaration on the Rights of Indigenous Peoples Act was a significant step forward in this journeyxe2x80x94one that all health authorities are expected to support as we work in cooperation with Indigenous Peoples to establish a clear and sustainable path to lasting reconciliation. True reconciliation will take time and ongoing commitment to work with Indigenous Peoples as they move toward self-determination. Guiding these efforts Crown agencies must remain focused on creating opportunities that implement the Truth and Reconciliation Commission Mandate.ATTN: PHSA Employees:To be considered as a PHSA employee (internal applicant) for this position, you must apply online via your internal profile atPlease note the internal job posting will no longer be accessible after the expiry date of December 5, 2024. If the internal job posting has expired, please contact the Internal Jobs Help Desk and advise that you would like to be considered as a late internal applicant for this position. Please do not apply for the external job posting.If you have not registered your internal profile, a password is required to log in for the first time. To obtain your password, please contact the Internal Jobs Help Desk at 604-875-7264 or 1-855-875-7264. Please note regular business hours are Monday xe2x80x93 Friday (excluding stats), 8:30am to 4:30pm. For inquiries outside of regular business hours, please email the Internal Jobs Help Desk at and a Help Desk Representative will contact you the next business day.
Labor Agreement Excluded
Requisition # 176056E-2426644
Work Site 600 West 10th Avenue, Vancouver, V5Z 4E6
Job Type Regular, Full-Time
Salary/Rate $128,298.00 - $184,428.00 / Year
FTE 1.00
Hours of Work 0800-1600
Work Days Mon, Tue, Wed, Thu, Fri
Expiry Date 18-Feb-2025

Provincial Health Services Authority