Job Description

Were building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing whats right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit

What Youll Be Doing

Youll join our Business Controls team reporting to the Senior Director, Business Controls. As a Director, youll work on an exciting team that leads various business control functions, establishing risk framework, risk detection, measurement and mitigation across all channels, segments, product and functional groups. Youll lead a consulting team in the overall mandate of Business Controls by supporting the management of material, and systemic and emerging operational risks for the Personal Lending and Insurance Portfolio.

At CIBC we enable the work environment most optimal for you to thrive in your role. Youll have the flexibility to manage your work activities within a hybrid work arrangement where youll spend 1-3 days per week on-site, while other days will be remote.

How Youll Succeed

• Relationship Management - Act as a key relationship manager and be a key contributor to the operational risk strategy. Utilize highly developed interpersonal and presentation skills to influence senior stakeholders in situations that require cooperation and/or consensus. Ensure senior management is kept apprised of material and emerging business risks by developing and recommending appropriate risk mitigation strategies. Provide proactive support to the assigned businesses throughout the various control processes such the development of Risk and Control Self-Assessments, issue identification and resolution, and new initiative risk assessments. Collaborate with Risk Stakeholders such as GORM, Compliance and Internal Audit. Develop and deliver regular risk and control reporting to senior management.
• Risk Advisor - Provide operational risk advice including proactive risk/control deficiency identification and ongoing review of control process/procedures. Continuously improve the efficiency and effectiveness of the control environment and key control processes. Lead, manage and monitor various processes including control and compliance framework activities, Risk and Control Self-Assessment (RSA/CSA), Deficiency Management, Incidents, Change Initiative Risk Assessment (CIRA), Reportable Compliance Issues (RCIs) and Regulatory Group Topics (RGTs). Identify and assess the results of control testing/failures to determine the nature, extent and impact of the operational risk.
• Business Management - Provide ongoing oversight and management over common Business Controls activities supporting Canadian banking. This includes reviewing and updating the team on CIBC Policy changes and managing CIRA Committee meetings.
• People Management - Provide leadership and effective management of direct reports to influence employee commitment to the organization and their team by setting appropriate context when assigning work, building team & individual capabilities, managing performance with fair and accurate feedback and creating a positive work environment. Provide leadership and contribute to the success of the broader Business Controls team.

Who You Are

• Your influence makes an impact. You know that relationships and networks are essential to success. You inspire outcomes by making yourself heard
• You can demonstrate a minimum of 5 years in a senior risk, compliance, project management or audit function within the financial services industry with extensive knowledge and experience in risk management principles, practices, policies and procedures including audit and business controls. You have a strong understanding of products and processes within Canadian Banking.
• You look beyond the moment. You make decisions and take actions that will make a difference today and tomorrow. You proactively seek new opportunities to define what's possible.
• You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it's the right thing to do.
• You are a bold and accountable leader. You're passionate about developing and coaching to bring out the best in people. You have led diverse, high performing teams.
• Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.

Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.

We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact

You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.

Job Location Toronto-81 Bay, 24th Floor

Employment Type Regular

Weekly Hours 37.5

Skills Business Controlling, Corporate Governance, Fraud Management, Leadership, People Management, Performance Management (PM), Risk Management, Team Development, Technical Knowledge

CIBC