Job Description

Come work with us in Lake Louise. Live, Work, Play surrounded by awe-inspiring views!

The Lake Louise Ski Resort is a world-class ski area nestled in the heart of the Canadian Rockies. We are a year-round operation in the tourism industry, operating as a ski resort in the winter months and as a sightseeing gondola in the summer months.


Whether you want to work indoors or outdoors, no day will ever be the same. As an employee you can expect a great working environment, employee benefits, competitive wages and the experience of a lifetime.

At present some of our Winter Employee Perks include:

LLSR lift pass (valued at approx. $1,600) Reciprocal discounts with other ski resorts Free group lessons and discounted private lessons through snow school Free LLSR recreational opportunities including tubing and sightseeing gondola rides Free employee transportation from Lake Louise, Banff and Canmore Food and Beverage discounts at designated cafeterias and restaurants Friend and Family discounted day passes Retail, Rental and Repair discounts Staff rates at Skoki Backcountry Lodge Complimentary tea, coffee and hot chocolate at designated cafeterias when you provide your own reusable mug Employee recognition programs Long Service Award programs Opportunity for educational growth and development Optional subsidized staff accommodation for eligible full-time staff members Staff events, activities, and team building events throughout the season RRSP matching contribution depending on length of service Extended health care plan depending on length of service Year-round employees may be eligible for spousal and family passes

About the Role

We're looking for a passionate and creative

Digital Media Coordinator

to join our Marketing team at Lake Louise. This is a hands-on role for someone who thrives outdoors, behind the lens, and on social media. You'll be skiing and riding regularly to capture the magic of the mountain in real time, while also managing relationships with ambassadors, influencers, and media guests.


This is not just a desk job -- you'll be on-mountain creating content, posting live updates, and helping bring our brand to life every day. If you love snow, content creation, and the fast-paced world of social media, this role is for you.

Key Responsibilities

On-Mountain Content Creation

: Capture, edit, and publish real-time photo and video content of snow conditions, events, and guest experiences.

Ambassador & Creator Hosting

: Act as the primary host for ambassadors, influencers, and media visitors; provide creative direction and ensure smooth execution of shoots.

FAM Tour Support

: Host and guide FAM tour guests, capturing key social moments and ensuring brand-aligned experiences.

Content Execution

: Deliver creative assets based on briefs from the Marketing Coordinator and provide feedback from an on-the-ground perspective.

Social Media Engagement

: Manage live posting during key events, reshare guest-generated content, and monitor community engagement.

Event Coverage

: Capture and share content from on- and off-resort events, delivering highlights and partnership assets.

Content Management

: Tag, upload, and organize all captured assets in the shared library for future use.

Paid Content Support

: Supply user-generated and ambassador content for ad campaigns and recommend content with strong paid potential.

Job Requirements/Qualifications:

Photography & Videography

: Strong skills in capturing, editing, and producing high-quality visual content (portfolio required).

Adobe Creative Suite

: Proficient in Adobe Photoshop, Lightroom, and Premiere Pro (or similar editing tools) - if you have some After Effects knowledge (titling, transitions, etc), even better.

Social media knowledge

: Strong understanding of platforms including Instagram, TikTok, YouTube, and Facebook, and what content performs well on each.

On-Mountain Ability

: Confident and safe skier/rider with the ability to capture content in all conditions and terrain, while carrying equipment.

Creativity

: Ability to think quickly on your feet, adapt to changing conditions, and bring fresh ideas to life.

Organization

: Strong time-management skills to balance live posting, marketing campaign shoots, ambassador coordination, and content turnaround.

Communication

: Excellent interpersonal skills for working with ambassadors, influencers, and internal teams.

Team Player

: Works collaboratively with the Marketing Coordinator and Events team to ensure alignment and smooth execution.

Work Schedule:

5 On/2 Off various start times due to business levels and functions

Dress Code:

Smart casual following LLSR appearance standards and health and safety requirements

How to Apply

If this sounds like your dream role, we'd love to see your work! Please submit your resume, cover letter, and a

portfolio of your photo/video content

(or include link to portfolio site in your resume).