Job Description

Digital Media & Community Coordinator

Are you looking for an opportunity to increase your knowledge on social media marketing? Want to learn more about digital communication? Are you an expert on all things social? Join our Marketing team as a Digital Media & Community Coordinator!

Camp Tournesol is offering the position of Digital Media & Community Coordinator to a student for our Summer season! In order to qualify for this position, you must be a student or recent graduate and be under 30 years old.

Join a leader in French summer camps in the GTA whose mission is to provide rich and engaging experiential French programs that support bilingualism, and help us continue to grow and expand our mission to support children in their bilingual journey.

You will join a dynamic team where initiative and commitment are rewarded. As part of our organization\xe2\x80\x99s culture, we ask for all our employees to contribute to servicing our customers and supporting our campuses. Please see the job responsibilities section for more insight on some minor tasks included in this role.

We are looking for an avid social media user, dynamic writer, and communicator who is technology minded, and interested in all avenues of digital media!

Work Hours: 9:00AM to 5:00PM with half hour unpaid lunch break (37.5 hours per week)

Internship Duration: May to August. Full-time position for the duration of 16 weeks

Location: Hybrid- most times work will be remote except for visit to campus or the head office at Vaughan as needed (likely maximum of 2 days a week every two weeks. Our in-person campuses are located throughout the GTA. (commute costs/gas will be reimbursed for campus visits.)

Job Summary:

As a support member of the marketing team of a small business, the Intern will be responsible for creating all content shared on our social media channels, as well as any of other forms of digital communication (emails, website, etc.) The student will be in charge of capturing and creating content for our summer programs, this will include: capturing pictures and videos of our in-person summer camps. The Digital Media & Community Coordinator will work alongside our team to work on social media strategies for maximum content outreach.

What You Will Be Doing Every Day:

Digital Media Communications Responsibilities:

• Research relevant social media trends
• Planning content for the summer on all of our social media platforms (Facebook, TikTok, Twitter, Instagram).
• Working alongside the general manager and camp director to create social media strategies to help increase audiences throughout the summer.
• Reviewing social media KPIs and suggesting improvement as needed.
• Identify customers\xe2\x80\x99 needs and recommend new topics.
• Promote content on social networks and monitor engagement (e.g. comments and shares).
• Using social media to engage consumers, respond to questions or complaints, and to promote company initiatives.
• Assisting with the design of promotional materials.
• Capturing pictures and videos on our in-person summer camps.
• Communicating with the summer camp team to ensure content is being captured on-site daily.
• Reviewing sets of photographs and selecting the best results. Organizing all content received from summer camp leaders.
• Collaborate with the team on the creation and development of email campaigns, publishing our blog and other automation and general communications.
• Collaborate on other communication platforms such as website content and blogs.
• Ensuring that all communication platforms are up to date, work with the team to optimize them.

Client service responsibilities (occasionally when overflow)

• Answer requests from new or registered clients by phone, email and webchat.

• Communicate effectively to customers regarding account information, products, pricing, promotions, etc;
• Comprehension of internal registration system/ability to extract reports.
• Follow up on queries and determine which requests need to be escalated.

• Prepare material that will be shipped into camps, sort material and pack boxes as needed.

Qualifications:

• As this position involves remote work, the candidate will require a working internet connection and their own computer as well as headphones to allow for uninterrupted meetings.
• Must be able to commute to Vaughan office location as well as different campuses around the GTA.
• Student working towards a degree in Marketing, Communications, Digital Arts or a related field.
• Social media savvy - previous experience managing professional social media platforms.
• Highly creative individual with experience in content creation
• Proficient in design tools such as Adobe Creative Suite (Photoshop, InDesign, Illustrator, etc.)
• Understanding of Social media Analytics tools.
• Strong analytical skill and understanding of social media KPIs.
• Excellent copywriting skills in English.
• Strong communicator: demonstrates understanding in customer relations through social media.
• Previous experience in Photography is a strong asset.
• Candidates who have valid Driver\'s License and access to a car is an asset.
• Working knowledge of French is considered an asset
• Previous camp experience is considered an asset

What\'s in it for you:

At Camp Tournesol we pride ourselves on creating a team of leaders who help our community as well as each other grow. In this position you will have the ability to:

• Work in a dynamic and collaborative team
• Receive support and feedback from colleagues in the industry
• Flexible part-time hours during the first months to allow you to transition into the role as needed
• Work from home for the majority of the role.
• Learn all about social media and digital marketing. You will be presented the opportunity to work on various tasks and projects to allow you to grow your experience in the field.

Camp Tournesol