Job Description

We are recruiting on behalf of our client for a Digital Customer Marketing Specialist to support the execution of their Digital Advocacy programs, with a strong focus on content management, data entry, and platform administration. This is a fully remote, 1-year contract-ideal for someone eager to gain hands-on experience in customer marketing and digital content operations.
Key Responsibilities
Content Upload & Management

• Upload and tag customer quotes, testimonials, and case study content into advocacy platforms
• Maintain internal folders and content libraries with accurate, up-to-date assets
• Ensure stories are properly categorized by industry, product, persona, and region

Program Support & Administration

• Assist in managing customer surveys and review campaigns
• Monitor content submissions, track approvals, and ensure legal compliance
• Maintain calendars, trackers, and dashboards for ongoing program visibility

Platform Operations

• Support day-to-day operations of advocacy platforms (e.g., TechValidate, UserEvidence)
• Generate performance and usage reports for evidence content
• Troubleshoot basic issues and coordinate with vendor support when needed

Cross-Functional Collaboration

• Liaise with internal teams (Customer Success, Marketing, Legal) to gather key inputs
• Work with external vendors and agencies for content or creative needs
• Prepare internal updates and recaps on content status and delivery

What We're Looking For

• Degree or certification in Marketing, Communications, or a related field
• Highly organized, with strong attention to detail
• Comfortable with content management tools, spreadsheets, and digital platforms
• Experience using TechValidate and/or UserEvidence platforms
• Skilled in uploading, tagging, and organizing digital content (testimonials, customer stories, case studies)
• Strong record-keeping and asset categorization across content libraries and trackers
• Excellent communication and collaboration across teams

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
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Questions? Call your local office at 1.888.490.5565. All applicants applying for Canadian job openings must be authorized to work in Canada.
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Robert Half
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting,...