Job Description

Job Tittle: Digital Marketing Client Success Manager

Full-Time
Remotely (Canada)

Are you looking for an opportunity to work with a top-tier marketing agency that\'s rapidly expanding? Measure Marketing Results Inc. is looking for a highly motivated Digital Marketing Client Success Manager to join our team. We\'re a Toronto-based company and a trusted partner of Google and HubSpot, specializing in providing cutting-edge marketing strategies to B2B companies in various industries, including Manufacturing, Professional Services, HealthTech, and SaaS. If you\'re committed to delivering results and have a strong dedication to client success, we invite you to join our dynamic, supportive, and enthusiastic team.

Role and Responsibilities:

As a Digital Marketing Client Success Manager at Measure Marketing Results Inc., you will be at the forefront of client relationships and campaign management. Your responsibilities will include:

• Taking ownership of client campaigns/projects, from ideation to execution, driving results and return on investment.
• Serving as a digital marketing consultant, understanding client needs, and creating effective, ongoing digital and inbound strategies.
• Staying updated on inbound marketing trends and providing appropriate recommendations to team members and clients.
• Managing and evaluating client campaigns continuously, making data-driven adjustments for optimal performance.
• Collaborating with clients to brainstorm and conceptualize sales, marketing, and retention strategies and programs.
• Conducting client meetings to review performance, discuss plans, make recommendations, and coordinate with our internal team.
• Working closely with our digital marketing specialists to ensure the alignment of marketing solutions with client objectives.
• Overseeing the work completed by other digital marketing team members and content writers.
• Monitoring and managing monthly budgets for clients\' campaigns.
• Reviewing and discussing client reports with the team, presenting results and recommendations to clients on a monthly basis.
• Contributing to internal business initiatives and projects, such as process optimization and new strategy testing.
• Active participation in weekly team meetings and other activities, fostering a collaborative environment.

Qualifications:

To thrive in this role, you should possess the following qualifications:

• 3-5 years of professional account management experience, including handling multiple clients and marketing agency exposure.
• 2-3 years of experience in search marketing, SEO, Paid Ads, social media, or content marketing.
• Excellent communication and interpersonal skills, with the ability to effectively collaborate with diverse clients.
• Self-regulation and time management skills to balance various project timelines.
• The capacity to follow established processes while also thinking critically and creatively to achieve client objectives.
• Strong problem-solving skills and meticulous attention to detail.
• Ability to multitask and manage competing priorities effectively.
• A willingness to learn and embrace new experiences in the dynamic digital marketing space.
• Exceptional written and verbal English communication skills, coupled with excellent interpersonal abilities.
• Superior organizational skills and excellent time management capabilities.
• Empathetic team player with a strong inclination toward active listening.
• Ability to thrive in a fast-paced environment, providing solutions and making confident decisions.
• Nice-to-have: HubSpot certification and familiarity with technology.

What We Offer:

• Competitive salary with performance-based bonuses.
• Health and Dental plan.
• Fully remote work from home.
• Generous paid time off.
• Opportunity to collaborate with a passionate, multicultural and motivated team.
• Comprehensive training on the latest inbound and digital marketing methods and platforms.
• Clear career growth trajectory with increased responsibilities and compensation.

Ready to Join Us?

Measure Marketing Results Inc. is dedicated to fostering a positive and flourishing workplace that encourages our staff to thrive, be challenged, and empowered to succeed. If you are driven by growth and the chance to make a difference in impactful marketing strategies, don\'t hesitate to apply now and start your exciting career journey with us.

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Measure Marketing Results Inc.