Job Description

We are seeking a highly motivated and skilled individual to join our team as a Client Success Manager and Digital Marketing Specialist. In this role, you will be responsible for onboarding clients, serving as their main point of contact, managing team members, and ensuring the successful delivery of client projects. You will play a critical role in helping our clients grow their meal prep businesses through effective digital marketing strategies. Responsibilities:

• Onboard new clients and establish strong relationships by understanding their unique goals and needs.
• Act as the primary point of contact for clients, providing exceptional customer service and maintaining regular communication to ensure client satisfaction.
• Manage a team of professionals to complete client deliverables within agreed-upon timelines.
• Utilize your understanding of copywriting and digital marketing to develop and implement effective strategies for client success.
• Create and manage Facebook and Instagram advertising campaigns to drive traffic and generate leads for clients\' meal prep businesses.
• Build and optimize Shopify sites for clients, ensuring a seamless and user-friendly online shopping experience.
• Respond to client emails promptly and professionally, addressing any questions or concerns they may have.
• Conduct Zoom meetings with clients to provide updates, gather feedback, and offer strategic recommendations.
• Monitor and analyze key performance metrics to assess the success of marketing campaigns and make data-driven adjustments as needed.

Requirements:

• Proven experience in client onboarding, relationship management, and project coordination.
• Solid understanding of copywriting, digital marketing, and social media advertising, particularly on Facebook and Instagram.
• Proficiency in building and optimizing Shopify sites, including knowledge of themes, plugins, and customizations.
• Excellent written and verbal communication skills, with the ability to convey complex ideas in a clear and concise manner.
• Strong organizational skills and attention to detail to ensure timely delivery of client projects.
• Ability to work independently and collaboratively within a team environment.
• Analytical mindset with the ability to analyze data, identify trends, and make data-driven decisions.
• Familiarity with email management tools and video conferencing platforms.

If you are a results-driven individual with a passion for helping clients succeed, and possess the necessary skills and experience in copywriting, digital marketing, and client management, we encourage you to apply. Join our team and make a significant impact in the growth and success of our clients\' meal prep businesses. To apply, please submit your resume and a cover letter detailing your relevant experience and why you believe you are the ideal candidate for this position. Job Type: Full-time Salary: $40,000.00-$60,000.00 per year Flexible Language Requirement:

• English not required

Schedule:

• Monday to Friday

Ability to commute/relocate:

• Mississauga, ON L5C 4R3: reliably commute or plan to relocate before starting work (required)

Education:

• Secondary School (preferred)

Work Location: In person