Are you a strong communicator who thrives in a collaborative environment? Are you technically savvy and skilled at harnessing data to gain insights and translating digital strategy into tactical execution? Do you enjoy building relationships and having an influence on the future of digital adoption? If answering \'yes\' to those questions got you excited, then you could be the next Digital Consultant to join the Financial Horizons (FH) family! Curious, and want to know more? Keep reading to see if this position is the one for you! Note:
This role is supported by a flexible work arrangement where the ideal candidate would spend approximately 2-3 days in the office a month as required.
This role can report into either of the following offices: Kitchener, London, or Toronto
What will you be doing in this role?
Reporting to the AVP, Digital Strategy you\xe2\x80\x99ll work together alongside internal FH teams to help shape the FH digital strategy and roadmap
Support the build & launch of new/enhanced technology initiatives that create market-leading digital experiences for our advisors, including:
Develop business cases, business requirements & test scenarios
Create/define digital business processes and performance metrics/KPIs
Plan technical releases from development, staging and through to production
Lead/support the communication, change management & training rollout of digital initiatives both internally & externally
Develop & activate on operational roadmaps after project is complete
Be hyper-focused on ensuring FH is creating a positive digital experience & journey for our end users, including:
Regularly seeking/compiling user feedback to foster an environment of continuous improvement
Analyzing & interpreting key metrics/business data to provide informed recommendations to leadership
Support the ongoing development & evolution of the FH digital journey & technology experience roadmap
Collaborate with both internal and external partners to create/update/maintain contractual documentation with select technology vendors, including ongoing operational relationship management support
Competitive analysis activities, compile & stay apprised of market insights, trends & explore innovative new technologies to help identify potential opportunities for FH
Provide operational support of strategic advisor-facing websites, tools & technologies
Demonstrate and model behaviours, actions and results consistent with FHs Driving Values: Integrity; recognizing and rewarding excellence; inspiring initiative; respect; teamwork, collaboration and communication; and client-centric in all activities and interactions
What should your experience & qualifications look like?
College diploma, University degree, or related work experience
3-5 years\xe2\x80\x99 financial services industry experience
3-5 years\xe2\x80\x99 developing and executing technology projects, ideally within the financial services sector
Experience with Microsoft 365 suite of technologies, Salesforce, PowerBI & Google Analytics an asset
Experience with digital transformation initiatives an asset
What competencies are required?
Motivated self-starter
Time management skills
Analytical & critical thinking skills
Proactive & resourceful
Organizational skills
Interpersonal skills (collaborative)
Adaptable
Communication skills (verbal and written)
Benefits & Perks
As a member of the FH family you can expect a professional yet engaging, supportive and family like environment \xe2\x80\x93 our company started with 4 employees! An organization that lives and breathes its DRIVER Values. These are some of the benefits we provide:
3 weeks of paid vacation
Excellent Group Benefits plan
Group Retirement Plan with employer matching
Flexible and supportive Personal Days for employee or family illness, emergency etc\xe2\x80\xa6
Reward and Recognition that celebrates and rewards for impactful performance (peer to peer) and life milestones both personal or professional
Wellness Credit program
Personal and Professional programs that allow you to grow, learn and develop including on-demand e-learning programs, Tuition reimbursement and Leadership development
Who are we?
Financial Horizons is the leading, national, Canadian-owned and operated Managing General Agency (MGA) that offers a comprehensive selection of life/health insurance, employee benefits, pensions, investments, structured settlements, and risk management products and services to advisors throughout Canada. We are headquartered in Kitchener, Ontario, and have a national presence with offices across the country. There is a lot more to us under the \xe2\x80\x98Our Story\xe2\x80\x99 section, but we\xe2\x80\x99re trying to keep it short here. If you\'ve read this far, first of all, thank you for your time, second, if this seems like a great fit for you, then we look forward to your application! :)
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