Job Description

Overview

We are seeking a dynamic and experienced Manager to lead our retail operations. The ideal candidate will possess strong leadership skills, excellent communication abilities, and a comprehensive understanding of store management. This role offers an opportunity to oversee daily store functions, develop strategic initiatives, and foster a high-performing team to ensure exceptional customer service and sales growth. Prior retail management experience are highly valued.

Duties

Oversee daily store operations, ensuring smooth workflow and adherence to company policies Lead, supervise, and motivate staff to achieve sales targets and deliver outstanding customer service Manage merchandising strategies, including pricing, product placement, and inventory control Handle payroll processing, bookkeeping, and administrative tasks with accuracy Conduct recruiting, interviewing, onboarding, and training of new employees/volunteers Monitor sales performance and develop marketing initiatives to increase store traffic and revenue Maintain POS systems, oversee cash handling procedures, and ensure compliance with security protocols Develop budgets, manage expenses, and implement cost-control measures Address customer inquiries and resolve issues promptly to maintain high satisfaction levels Coordinate purchasing activities and manage vendor relationships for inventory replenishment

Requirements

Proven experience in retail management or store supervision with strong leadership capabilities Excellent organizational skills with the ability to multitask effectively in a fast-paced environment Proficiency in negotiation, sales management, and marketing strategies Strong communication skills; bilingual or multilingual abilities are a plus Experience with payroll processing, bookkeeping, POS systems, and cash handling procedures Ability to train staff on customer service standards, product knowledge, and operational procedures Demonstrated ability in budgeting, pricing strategies, and sales growth initiatives Exceptional interpersonal skills including phone etiquette and customer service excellence Knowledge of merchandising techniques, purchasing processes, and retail sales analytics Leadership qualities with a focus on team management and staff development High level of professionalism with excellent time management skills and attention to detail
This role is integral to the success of our retail operations. We seek motivated individuals committed to excellence in store management through effective leadership, strategic planning, and outstanding customer engagement.

Job Type: Full-time

Pay: $19.00-$24.00 per hour

Expected hours: No less than 40 per week

Benefits:

Dental care Extended health care Life insurance On-site parking Paid time off Vision care
Work Location: In person