Job Description

We are looking for a Registered Dietician to join our team! This position will be a temporary, remote, work from home opportunity. In this role, you will provide advice, guidance and support related to healthy eating and lifestyle behaviours to our callers. We are looking for a motivated and driven Dietician with strong organizational and relationship building abilities. If you are a Dietician looking for a new challenge, apply today!

Who We Are

Founded in 1996, Fonemed seeks to make a positive difference in the healthcare of others through their daily interactions. With a mission "to provide excellence in Nurse Advice, Health Information and Telemedicine for the patients we serve", Fonemed takes pride in its employees, customers and industry partners, providing the highest level of quality and outstanding client experience. We pride ourselves on practicing a Culture of Care in everything we do.

Position Overview

Responsible for providing timely and credible nutrition and healthy eating advice to clients (health intermediaries and the public) on the phone or via email, as well as the accurate collection and recording of data. The focus of the service is health promotion and disease prevention. In addition, this position may also recommend or review content for the Dietitians of Canada NL portal to the contact center nutrition knowledge database (CC-PEN). This CC-PEN database supports Contact Centre Dietitians with evidence \xe2\x80\x93based standardized responses, as well as client education materials. This Contact Centre Dietitian is an ambassador for the NL DAS program and is also required to participate in activities to promote program services.

Responsibilities

• Provide advice and support to individuals to improve healthy eating behaviours for themselves and their families
• Support for caregivers to provide nutrition advice to those who care for others, i.e. home care workers, personal care home staff, family members, etc.
• Support for settings-based nutrition policies
• Provide guidance and practical advice to end-users of written policies on how to put policy in action
• Resources for other health professionals
• Answering questions and providing information to health professionals such as doctors, nurses, pharmacists, and other dieticians who are seeking information, clarification, etc. on a nutrition related topic
• Providing fulfillment materials such as factsheets, websites, and other resources to callers via email or postal mail
• Other related duties as required

Qualifications

• Registration with the Newfoundland and Labrador College of Dietitians (NLCD) is required
• A minimum of two years of work experience that demonstrates strong counseling skills, adult education, and behavior modification approaches
• Contact center or public health intake line experience is an asset
• Strong interpersonal skills and demonstrated aptitude to work in a team environment
• Customer service orientation
• Ability to determine client needs and provide relevant information and referrals in an effective and efficient manner
• Ability to work flexible hours, including days and evenings as part of your regular schedule
• Ability to support, encourage, and foster good relationships with others
• Strong organizational skills
• Accurate and attentive to detail

Why Work With Us

We are a growing company who values our greatest resource - our people! We provide an energetic company culture and a welcoming team. We offer our team the opportunity to work in an exciting industry and a competitive compensation package, including health and dental benefits, a company matching RRSP, and a generous paid leave program.

Fonemed is an equal opportunity employer and is committed to diversity. We appreciate the interest of everyone who applies for the position, however only those selected for an interview will be contacted. Please visit our website at www.fonemed.com.

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