Job Description

Diet Clerk, Patient Food Services, C&WPatient Food In-HouseVancouver, BCIn accordance with the Mission, Vision and Values, and strategic directions of Provincial Health Services Authority patient safety is a priority and a responsibility shared by everyone at PHSA. As such, the requirement to continuously improve quality and safety is inherent in all aspects of this position.Under the close supervision of the Dietary Technician/Supervisor, the Diet Clerk receives patient orders using a pre-populated menu and submits the order for preparation, ensuring that patients have a positive experience. The role performs a variety of clerical duties related to the maintenance of patient dietary records and related tallying, copying and printing.What youll do

• Processes patient food and beverage orders by:

o Answering incoming calls and verifying caller with patient record information.o Placing patient order in food and beverage ordering system(s) by selecting prepopulated menu item(s) as per the patients dietary eligibility that is predetermined by the patients direct care practitioner(s).o Providing alternative menu item(s) based on eligibility.o Escalating complex or non-routine dietary orders and to Dietary Technician/Supervisor.o Submitting order ticket to CBORD or Room Service Choice computer program.

• Updates dietary records daily as required by patient transfers and dietary orders. Prints and distribute menus based on the needs of each patient unit.
• Answers telephones; transfers calls, takes messages or answers routine enquiries. Communicates with food service production department on patient needs and service requirements. Escalates to Dietary Technician/Supervisor as required.
• Maintains filing system for correspondence and departmental records.
• Maintains statistical records such as patient meals prepared, and prepares and prints summary totals for food preparation as required.
• Performs other related duties as assigned.

What you bringQualifications

• Grade 12 or an equivalent combination of education, training and experience.
• Certificate in Food Safe Level 1.
• Ability to keyboard at 45 w.p.m.
• Ability to communicate effectively both verbally and in writing.
• Ability to deal with others effectively.
• Physical ability to carry out the duties of the position.
• Ability to organize work.
• Ability to operate related equipment.

Skills & Knowledge

• Commitment to upholding the shared responsibility of creating lasting and meaningful reconciliation in Canada as per TRC (2015) and BC's Declaration on the Rights of Indigenous Peoples Act (2019).
• As a strong asset for consideration, we are looking for our successful candidate to have: Knowledge of social, economic, political and historical realities of settler colonialism on Indigenous Peoples and familiarity with addressing Indigenous-specific anti-racism, anti-racism and Indigenous Cultural Safety and foundational documents and legislative commitments (The Declaration Act, the Declaration Action Plan, TRC, IPS, Remembering Keegan, etc.).

What we bringEvery PHSA employee enables the best possible patient care for our patients and their families. Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians today and in the future. Thats why were focused on your care too offering health, wellness, development programs to support you at work and at home.

• Join one of BCs largest employers with province-wide programs, services and operations offering vast opportunities for growth, development, and recognition programs that honour the commitment and contribution of all employees.
• Access to professional development opportunities through our in-house training programs, including +2,000 courses, such as our Sanyas Indigenous Cultural Safety Training course, or Core Linx for Leadership roles.
• Enjoy a comprehensive benefits package, including municipal pension plan, and psychological health & safety programs and holistic wellness resources.
• Annual statutory holidays (13) with generous vacation entitlement and accruement.
• PHSA is a remote work friendly employer, welcoming flexible work options to support our people (eligibility may vary, depending on position).
• Access to WorkPerks, a premium discount program offering a wide range of local and national discounts on electronics, entertainment, dining, travel, wellness, apparel, and more.

Job Type: Casual
Wage: $24.34 / hour
Location: 4500 Oak St, Vancouver, BC V6H 3N1
Closing date: Applications accepted until position is filled
Hours of Work: Rotating
Requisition # 177619EWhat we doThe Provincial Health Services Authority ( ) plans, manages and evaluates specialized health services with the BC health authorities to provide equitable and cost-effective health care for people throughout the province. Our values reflect our commitment to excellence and include: Respect people Be compassionate Dare to innovate Cultivate partnerships Serve with purpose.Learn more about PHSA and our programs:PHSA is committed to equity in our hiring and employment practices. With learning and compassion, we are addressing existing inequities and barriers throughout our systems. PHSA is seeking to create a diverse workforce and to establish an inclusive and culturally safe environment. We invite applications and enquiries from all people, particularly those belonging to the historically, systemically, and/or persistently marginalized groups identified under the B.C. Human Rights Code.One of PHSAs North Star priorities is to eradicate Indigenous-specific racism, which includes dismantling barriers to health care employment at every level. We welcome Indigenous individuals to apply and/or contact the Sanya'kula Team (Indigenous Recruitment & Employee Experience) for support at .Indigenous-specific anti-racism initiatives are rooted in addressing the unique forms of discrimination, historical and ongoing injustices, and marginalization faced by Indigenous peoples. These initiatives align with an Indigenous rights-based approach, recognizing the inherent rights and self-determination of Indigenous communities. PHSA must uphold legislative obligations and provincial commitments found in the foundational documents such as including Truth & Reconciliation Commissions Calls to Action (2015), In Plain Sight (2020), BC's Declaration on the Rights of Indigenous Peoples Act (2019), United Nations Declaration on the Rights of Indigenous Peoples (UNDRIP), Reclaiming Power and Place Missing and Murdered Indigenous Women & Girls Calls for Justice (2019), the Declaration Act Action Plan and Remembering Keegan: A First Nations Case Study.Labor Agreement Facilities Subsector
Requisition # 177619E-2427950
Work Site 4500 Oak St, Vancouver, BC V6H 3N1
Job Type Casual, Part-Time
Salary/Rate $24.34 / Hour
FTE Casual (Casual is defined as on call with no guaranteed hours. Shifts can be called out via short call (1-5 hours of notice) or pre-booked).
Hours of Work Casual (Casual is defined as on call with no guaranteed hours. Shifts can be called out via short call (1-5 hours of notice) or pre-booked).
Work Days Rotating
Expiry Date 30-Jan-2025

Provincial Health Services Authority