Job Description

Desk Adjuster 2

to join our team in

Alberta, Canada.

The position location is flexible, and we can offer in-office, hybrid, Remote working arrangements. Please note, some in office work may be required.



The successful candidate will investigate, evaluate, negotiate, and settle claims by telephone and correspondence. Settling losses within delegated authority or reporting

Investigation, collection, and analysis of claims information. Evaluates coverage, liability and quantum. Negotiates, settles, finalizes claims. Accurate recording, reporting and presentation of files Maintenance of accurate billing, and time and expense records. At least 2 years of experience handling Complex Commercial Claims. Knowledge of commercial and personal lines in both Property and Auto PD is a must. Must have Alberta license or able to obtain it. Post-secondary education in an insurance related field, working towards full independent adjusting license and CIP designation is required Ability to conduct telephone investigations, evaluate, negotiate and settle first and third-party commercial lines claims Proficient in maintaining accurate and detailed activity, transaction and reserve records Advanced computer skills including Office 365 and Windows 10 Excellent telephone etiquette and courtesy Excellent communication skills, must be a team player with a strong commitment to quality and customer service French/English Bilingualism would be considered an asset




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Why Crawford?



Because a claim is more than a number -- it's a person, a child, a friend. It's anyone who looks to Crawford on their worst days. And by helping to restore their lives, we are helping to restore our community - one claim at a time.



At Crawford, employees are empowered to grow, emboldened to act and inspired to innovate. Our industry-leading team pioneers new solutions for the industries and customers we serve. We're looking for the next generation of leaders to take this journey with us.



We hail from more than 70 countries and speak dozens of languages, reflecting the global fabric of the audience we serve. Though our reach is vast, we proudly operate as One Crawford: united in purpose, vision and values. Learn more at www.crawco.com



Our total compensation plans provide each of our employees with far more than just a great salary



Pay and incentive plans that recognize performance excellence



Benefit programs that empower financial, physical, and mental wellness



Training programs that promote continuous learning and career progression while enhancing job performance



Sustainability programs that give back to the communities in which we live and work



A culture of respect, collaboration, entrepreneurial spirit and inclusion