Job Description

Deployment Project Assistant (Term position until end of March 2026 with the possibility of extension)

SUMMARY:

This position will assist the Family Navigator - Absences in planning, organizing and supporting a variety of deployment related administrative duties and delivery of absence support programs and services for CAF family members before, during and after periods of separation.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Greets all visitors in an amicable and sensitive manner Initiate and conduct warm calls to families experiencing work-related absences Provide individuals with information/referral on services, programs and resources offered by the MFRC and community service providers Maintain regular communication with families throughout their work-related absence Provide general administrative and clerical support as it pertains to program area Maintain positive public relations in handling concerns and questions Ensure agency policies and procedures are adhered to Assist with special events, briefings, chalks and other deployment tasks Assist with the implementation of absence related programming Maintain and update resources related to challenges faced before, during and after periods of separation, including information packages and family support plans Develop partnerships with both military and civilian agencies to ensure a coordinated approach to program and service delivery Collect and report on statistics and demographic information in a way that ensures client confidentiality, in accordance with the MFRC's agency statistical systems

Other:

Input, review and maintain client intake and family registration data in a Client Relationship Management System Willing and able to work flexible hours, including evenings and weekends Consider and alert to management any risk management issues related to program area Attend and participate in meetings and committee work and fundraising events as requested Work with the communications team to develop resources for families, including print documents, social media/web content, videos, and presentations Undertake any secondary tasking and responsibilities deemed necessary for the efficient operation of the organization and its programs and services

COMPETENCIES AND BEHAVIOURS:

To successfully meet the requirements of the position, the following competencies and behaviours must be demonstrated:

Believe in and practice the mission, vision, and goals of the MFRC Represent the MFRC in a professional manner Able to work as a positive member of the team, facilitating a team environment through personal behaviour, work contributions and the sharing of experience and knowledge Effective interpersonal skills under all types of conditions, exhibiting a supportive, positive approach Maintain a high degree of personal initiative with good planning and organizational skills Ability to prepare written reports, correspondence and maintain accurate records Able to adjust to ever changing needs and handle multi-tasks efficiently Able to meet deadlines in a timely and efficient manner Able to be sensitive and tactful in dealing with people under stressful conditions Possess excellent customer service skills Able to work independently and as a member of an interdisciplinary team Willing and able to work flexible hours Able to lift up to 50 lbs

DESIRED KNOWLEDGE, EXPERIENCE AND EDUCATION:

Office administration training and a minimum of one year of experience or an equivalent combination of education and experience Proficiency in Microsoft Office Possess excellent communication skills (oral and written) and interpersonal skills with preference is given to those fluent in both official languages Knowledge of the unique challenges of the military lifestyle is an asset Must possess a valid driver's license
Successful completion of a clear Vulnerable Sector Criminal Records Check and a clear Child Welfare Intervention Check

The Hourly Rate of Pay for this position is $21.36.

A detailed job description is available on our website CFMWS.ca/Edmonton/MFRCjobs. Forward resume, covering letter and three professional references by noon on Friday, November 7 to:

Jennifer Parker, Deputy Director

MFRC

P.O. Box 10500

Edmonton, AB T5J 4J5

Fax: 780-973-1401

Email: information@mfrcedmonton.com

The MFRC may select candidates to interview before the application deadline, so we encourage applicants to apply as soon as possible. The MFRC thanks all applicants for their interest, however only those candidates selected for interviews will be contacted.

Job Types: Full-time, Seasonal

Pay: $21.36 per hour

Work Location: In person