Job Description

Overview

We are seeking a friendly and organized Dental Receptionist/Steri Float to join our team. The ideal candidate will be the first point of contact for our patients, providing exceptional customer service while managing the front desk operations of our dental office. The ideal candidate will also be flexible in providing assistance in sterilization. This role requires proficiency in handling electronic medical records, scheduling appointments, and maintaining a welcoming environment for patients.

Responsibilities

Greet patients warmly and manage the check-in and check-out processes. Schedule and confirm appointments using dental software such as AKITU ONE and Maxident. Maintain accurate patient records and manage electronic medical records efficiently. Answer phone calls and respond to inquiries regarding services, appointments, and insurance information. Process patient payments and handle billing inquiries with attention to detail. Assist with managing office supplies and ensuring the front desk area is organized and presentable. Collaborate with dental staff to ensure smooth patient flow and effective communication within the office. Assist in instrument re-processing and sterilization, always maintaining compliance with infection control protocols and safety standards

Requirements

Dental Assistant Level I OR II is desirable. English speaking and writing proficiency is REQUIRED French speaking and writing proficiency is REQUIRED Previous experience as a Dental Receptionist or in a similar front desk role within a dental office is preferred. Familiarity with dental terminology and procedures is highly desirable. Proficient in using phone systems and electronic medical record systems. Strong organizational skills with the ability to multitask in a fast-paced environment. Excellent communication skills, both verbal and written, with a focus on customer service. Ability to work collaboratively as part of a team while also being self-motivated.
Join our dedicated team where you can make a difference in our patients' experiences while growing your career in the dental field!

Job Type: Full-time

Pay: $23.00-$25.00 per hour

Benefits:

Dental care On-site parking
Schedule:

12 hour shift Every Weekend Monday to Friday
Work Location: In person