Job Description

Overview

We are seeking a dedicated and organized Dental Receptionist to join our team in a fast-paced dental office environment. The ideal candidate will be the first point of contact for patients, providing exceptional customer service while managing various administrative tasks. This role is essential in ensuring the smooth operation of the dental practice and enhancing the patient experience.

Duties

Greet patients warmly and manage front desk operations, ensuring a welcoming atmosphere. Schedule and confirm appointments, utilizing electronic medical records systems effectively. Handle patient inquiries via phone systems and in-person, providing information about services and procedures. Maintain accurate patient records, including updating medical history and insurance information. Process patient payments and manage billing inquiries with attention to detail. Collaborate with dental staff to ensure efficient workflow and optimal patient care. Familiarize yourself with medical terminology related to dental practices to assist in communication with patients and staff. Utilize maxident software for appointment scheduling, patient management, and record keeping.

Requirements

Previous experience as a Dental Receptionist or in a similar role within a medical office is preferred. Strong understanding of front desk operations, including scheduling, billing, and insurance verification. Proficiency in using phone systems and electronic medical records software; familiarity with maxident is a plus. Excellent organizational skills with the ability to multitask effectively in a busy environment. Strong communication skills, both verbal and written, to interact professionally with patients and colleagues. Knowledge of medical terminology relevant to dentistry is highly desirable. A positive attitude and commitment to providing outstanding patient care are essential for this role.
Join our team as a Dental Receptionist where you can make a difference in the lives of our patients while developing your career in a supportive environment!

Job Type: Full-time

Pay: $19.00-$28.00 per hour

Expected hours: 37 - 40 per week

Benefits:

On-site parking
Flexible language requirement:

French not required
Schedule:

Monday to Friday
Work Location: In person

Expected start date: 2025-05-26