We are seeking a dedicated and organized Dental Receptionist to join our team. The ideal candidate will be the first point of contact for our patients, providing exceptional customer service while managing the front desk operations of our dental office. This role requires proficiency in medical terminology, familiarity with dental software, and strong administrative skills to ensure a smooth patient experience.
Responsibilities
Greet and check in patients as they arrive at the dental office.
Manage appointment scheduling and confirmations using Dentrix or similar dental software.
Answer phone calls promptly, addressing patient inquiries and directing calls as necessary.
Maintain accurate electronic medical records (EMR) for all patients.
Process patient information and insurance claims efficiently.
Assist with billing inquiries and payment processing at the front desk.
Ensure the reception area is clean, organized, and welcoming for patients.
Collaborate with dental staff to coordinate patient care and manage office flow.
Experience
Previous experience as a Dental Receptionist or in a similar administrative role within a healthcare setting is preferred.
Familiarity with medical terminology related to dentistry is essential.
Proficient in using phone systems and electronic medical records (EMR) software; experience with Epic is a plus.
Strong organizational skills with attention to detail to manage multiple tasks effectively.
Excellent communication skills to interact professionally with patients and staff.
Ability to work in a fast-paced environment while maintaining a positive attitude.
If you are passionate about providing excellent patient care and have the skills necessary for this role, we encourage you to apply. Join our team and contribute to creating a welcoming atmosphere for our patients!
Job Types: Full-time, Permanent
Pay: $24.00-$30.00 per hour
Expected hours: 32 - 40 per week
Additional pay:
Bonus pay
Overtime pay
Benefits:
Company events
Dental care
Extended health care
Flexible schedule
On-site parking
Flexible language requirement:
French not required
Schedule:
8 hour shift
Day shift
Monday to Friday
Overtime
Weekends as needed
Application question(s):
Do you have experience with Open Dental Software?
How Proficient are you with computers?
Experience:
Dental receptionist: 1 year (preferred)
Language:
English (required)
Work Location: In person
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