Job Description

Job Overview

We are seeking a dedicated and organized Dental Receptionist to join our team in a fast-paced dental office environment. The ideal candidate will be the first point of contact for patients, providing exceptional customer service while managing various administrative tasks. This role requires proficiency in handling phone systems, scheduling appointments, and maintaining electronic medical records. A strong understanding of dental terminology, dental insurance and experience with Tracker software is highly desirable.

Responsibilities

Greet patients warmly and assist them with check-in and check-out processes. Schedule and confirm appointments, ensuring optimal use of the dentist's time. Manage patient records, including updating electronic dental records accurately. Handle incoming calls, addressing inquiries and directing calls as necessary. Process patient payments and insurance claims efficiently. Maintain a clean and organized front desk area to create a welcoming atmosphere. Collaborate with dental staff to ensure smooth office operations. Stay updated on dental procedures and terminology to assist patients effectively.

Experience

Previous experience as a Dental Receptionist or in a similar front desk role is preferred. Familiarity with Tracker or similar dental practice management software is an asset. Strong administrative skills with attention to detail in managing patient records. Proficient in using phone systems and other office equipment. Knowledge of medical terminology relevant to dental practices is beneficial. Excellent communication skills, both verbal and written, to interact effectively with patients and staff.
Join our team and contribute to providing outstanding dental care while enhancing your skills in a supportive environment!

Job Type: Full-time

Pay: $21.54-$34.55 per hour

Benefits:

Dental care On-site parking Paid time off
Ability to commute/relocate:

White Rock, BC V4B 3Z5: reliably commute or plan to relocate before starting work (preferred)
Experience:

Dental receptionist: 1 year (preferred)
Language:

English (required)
Work Location: In person

Application deadline: 2025-06-03