Job Description

Job Summary

We are seeking a dedicated and organized Dental Receptionist / Assistant to join our Dental Practice. The ideal candidate will be responsible for providing exceptional front desk support, ensuring a welcoming environment for patients, and managing various administrative tasks. This role is crucial in maintaining the smooth operation of our dental office while delivering outstanding customer service.

Duties

Greet patients warmly and assist them with check-in and check-out processes. Schedule appointments and manage the dental office calendar efficiently. Handle incoming calls on a multi-line phone system, addressing patient inquiries and concerns. Maintain accurate patient records using electronic dental records systems, ABELDent software. Process patient information and verify insurance eligibility. Assist with billing inquiries and payment processing as needed. Ensure the front desk area is organized and presentable at all times. Collaborate with dental staff to ensure seamless patient flow throughout the office.

Skills

Proficiency in using electronic dental records systems, particularly ABELDent Strong understanding of Medical terminology related to dentistry. Previous experience ( Minimum 2 years ) as a dental receptionist / assistant or in a similar role within a Canadian Dental or Medical office setting is desired. Familiarity with administrative tasks and office procedures, including managing multi-line phone systems. Excellent communication skills, both verbal and written, with a focus on customer service. Ability to multitask effectively while maintaining attention to detail in a fast-paced environment. Strong organizational skills with the capability to manage time efficiently. Join our team as a Dental Receptionist where your contributions will make a significant impact on our patients' experiences and the overall success of our practice!
Job Type: Full-time

Pay: From $19.37 per hour

Benefits:

Dental care On-site parking
Work Location: In person