Job Description

Tasks

Organize appointments booking/scheduling using recall system (Intiveo) to facilitate the efficient running of the dental office Maintains patient relations before and after treatment. Ensuring up to date financial breakdown for the treatment is available for patients scheduled on the day Optimizes appointment to achieve daily, weekly and monthly targets through treatment plan monitoring, patient information flow and continuous patient engagement. Following up with insurance plan providers and patients on aging outstanding payments Be able to run a multi-line phone system Contact List Management Account Receivables Management Maintaining financial records, incoming mail, invoices, and statements Assist with administrative tasks such as filing electronically and scanning documents Prepares/submits timely reports related to the Dental Office as per requirement. Attention to detail and accuracy in maintaining patient records Coordinate with dental staff to ensure smooth patient flow and efficient office operations Willing to learn new technologies and skills. Flexibility to work for additional hours if needed

Skills

Knowledge of dental office procedures and administrative tasks Should be proficient in using ClearDent Should be a thorough user of Intiveo Dental Insurance and code knowledge Must have excellent communications skills Should be organized and detail oriented Computer literacy with knowledge of Office 365 - Outlook, Word, Excel. Strong front desk and customer service skills 2 to 5 years experience as a Dental Receptionist in a Dental Office is Mandatory. Should be able to multi-task

We request that only candidates who meet the specified requirements as per the tasks and skills in the above description apply.

Job Types: Full-time, Permanent

Pay: $20.00-$25.00 per hour

Flexible language requirement:

French not required
Schedule:

Monday to Friday Weekends as needed
Ability to commute/relocate:

Waterloo, ON: reliably commute or plan to relocate before starting work (required)
Application question(s):

Do you have experience working with Cleardent Patient Management System? Experience using Microsoft 365 / Microsoft Teams?
Experience:

CDAnet usage: 1 year (required) ODA code: 1 year (required)
Work Location: In person