Job Description

Job Summary

We are seeking a dedicated and organized Dental Receptionist to join and LEAD our team. The ideal candidate will be the first point of contact for patients, providing exceptional customer service and ensuring a smooth operation of the front desk. This role requires strong administrative skills, familiarity with medical terminology, and experience in a dental or medical office setting.

Responsibilities

Greet patients warmly and manage the check-in process efficiently. Schedule appointments, recalls and manage the calendar for dental providers. Answer phone calls promptly, addressing patient inquiries and concerns. Maintain accurate patient records using systems such as PARADIGM or other dental software Process patient insurance claims and verify insurance eligibility. Handle billing inquiries and facilitate payment processing. Assist with administrative tasks including filing, data entry, and maintaining office supplies. Ensure the front desk area is organized and welcoming for patients. Collaborate with dental staff to ensure seamless patient flow throughout the office.

Qualifications

Previous experience in a dental office as a LEAD RECEPTIONIST is preferred. Proficiency in using phone systems and managing front desk operations. Familiarity with electronic medical records systems, particularly PARADIGM, is highly desirable. Strong understanding of medical terminology related to dentistry is beneficial. Excellent communication skills, both verbal and written, with a focus on customer service. Ability to multitask in a fast-paced environment while maintaining attention to detail. Strong organizational skills with the ability to prioritize tasks effectively.
If you are passionate about providing excellent patient care and have the necessary skills to thrive in a dental office environment, we encourage you to apply for this rewarding position as a Dental Lead Receptionist.

Please submit your resume to

DENTALRESUME@ROGERS.COM

Job Type: Permanent

Pay: $18.60-$25.00 per hour

Benefits:

Dental care On-site parking
Schedule:

Every Weekend Monday to Friday
Experience:

Dental receptionist: 1 year (preferred)
Work Location: In person