We are seeking a dedicated and organized Dental Receptionist to join our multi-dentist practice. The ideal candidate will be the first point of contact for our patients, providing exceptional customer service and ensuring a smooth operation of the front desk. This role requires proficiency in managing phone systems, handling electronic medical records, and familiarity with dental terminology and the software - Tracker.
Duties
Greet patients warmly and manage their check-in and check-out processes.
Schedule appointments efficiently while considering patient needs and office availability.
Answer phone calls promptly, addressing inquiries or directing calls to appropriate staff.
Maintain accurate patient records in electronic medical records systems.
Process patient payments, pre-authorizations, and insurance claims with attention to detail.
Communicate effectively with dental staff to ensure seamless patient care.
Stay updated on medical terminology and office procedures to enhance operational efficiency.
Experience
Previous experience as a Dental Receptionist is a must, 4+ yrs is ideal.
Familiarity with computers and email programs.
Familiarity with Tracker software is highly desirable.
Strong understanding of medical terminology related to dentistry is beneficial.
Familiarity with reading x-rays
Proven ability to handle administrative tasks efficiently in a fast-paced environment.
Excellent communication skills, both verbal and written, are essential for interacting with patients and staff.
Experience with phone systems and electronic medical records management is required.
Join our team and contribute to providing excellent dental care while enhancing your skills in a supportive environment!
*Compensation based on experience.
Job Types: Full-time, Casual
Pay: $30.00-$35.00 per hour
Expected hours: 40 per week
Benefits:
Dental care
On-site parking
Application question(s):
Are you legally allowed to work in Canada?
Experience:
Dental Reception: 4 years (required)
Licence/Certification:
Dental Reception Course Certificate (required)
Work Location: In person
Expected start date: 2025-07-14
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