Job Description

Job Overview

We are seeking a dedicated and organized Dental Receptionist to join our team in a fast-paced dental office environment. The ideal candidate will be the first point of contact for patients, providing exceptional customer service while managing administrative tasks. This role requires proficiency in electronic medical records and familiarity with dental office procedures. The Dental Receptionist will play a crucial role in ensuring smooth operations and enhancing patient experiences.

Responsibilities

Greet patients warmly and assist them with check-in and check-out processes. Schedule appointments efficiently using dental software such as Dentrix or Epic. Manage patient records and maintain accurate electronic medical records. Answer phone calls promptly, addressing inquiries and providing information about services. Verify patient insurance information and handle billing inquiries. Maintain a clean and organized reception area. Assist dental staff with administrative tasks as needed. Communicate effectively with patients regarding treatment plans and follow-up appointments.

Experience

Previous experience as a Dental Receptionist or in a similar medical office role is preferred. Familiarity with electronic medical records systems, specifically Dentrix or Epic, is highly desirable. Knowledge of medical terminology related to dentistry is beneficial. Proficient in using phone systems and office equipment. Strong organizational skills with attention to detail. Excellent communication skills, both verbal and written, to interact effectively with patients and staff.
Join our team and contribute to creating a welcoming environment for our patients while supporting the efficient operation of our dental practice!

Job Type: Full-time

Education:

Secondary School (preferred)
Experience:

Dental receptionist: 1 year (required)
Work Location: In person

Expected start date: 2025-03-01