We are seeking a dedicated and organized Dental Receptionist to join our dental practice. The ideal candidate will be the first point of contact for our patients, providing exceptional customer service while managing the front desk operations. This role requires proficiency in handling phone systems, scheduling appointments, and maintaining patient records. A background in a dental office environment is preferred, and familiarity with dental software such as Dentrix or Epic is a plus.
Duties
Greet patients warmly and manage the check-in and check-out process.
Answer phone calls promptly, addressing inquiries and scheduling appointments efficiently.
Maintain accurate patient records using electronic medical records systems.
Verify patient information, including insurance details and medical history.
Assist with billing inquiries and coordinate payment plans as necessary.
Ensure the front desk area is organized and welcoming for patients.
Collaborate with dental staff to ensure smooth patient flow throughout the day.
Stay updated on medical terminology and office procedures to provide accurate information to patients.
Skills
Proficient in using phone systems and office equipment.
Experience with Abeldent, or similar dental software is highly desirable.
Strong understanding of electronic medical records management.
Familiarity with medical terminology related to dentistry is beneficial.
Excellent communication skills, both verbal and written, to interact effectively with patients and staff.
Strong organizational skills with attention to detail to manage multiple tasks efficiently.
Ability to work in a fast-paced environment while maintaining professionalism and composure.
Join our team as a Dental Receptionist where you can make a positive impact on our patients' experiences while contributing to a supportive work environment!
Job Types: Full-time, Part-time, Permanent
Pay: $19.41-$27.67 per hour
Expected hours: 21 - 35 per week
Benefits:
Flexible schedule
On-site parking
Schedule:
8 hour shift
Day shift
Holidays
Monday to Friday
No weekends
Work Location: In person
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