Job Description

About Us

We are a modern, patient-centered dental practice focused on delivering exceptional care in a warm, friendly environment. Our team values professionalism, teamwork, and excellent communication. We are seeking a Dental Receptionist who also has experience in dental assisting to support both the front desk and clinical workflow when needed.

Position Overview

The Dental Receptionist plays a key role in creating a welcoming, efficient, and positive experience for every patient. This hybrid skillset is ideal for someone who enjoys administrative duties but can also step in to assist clinically when required.

Key ResponsibilitiesFront Desk & Administrative

Greet patients warmly and manage check-in/check-out processes Answer phones, manage emails, and handle appointment scheduling Verify insurance coverage, process claims, and provide accurate estimates Collect payments and manage daily financial reconciliation Maintain accurate patient records and ensure compliance with privacy regulations Coordinate recall and follow-up appointments Communicate effectively with the team to ensure smooth clinic flow

Clinical Support (as needed)

Assist chairside during procedures when required Prepare rooms, sterilize instruments, and maintain clinical cleanliness Take digital X-rays and intraoral photos Support the dentist and clinical team to ensure efficient patient care

Qualifications

Minimum 1-2 years of experience as a dental receptionist

Previous experience as a dental assistant (Level I or Level II)

Strong knowledge of dental terminology, treatment codes, and clinical workflow Experience with dental software Excellent communication and customer service skills Ability to multitask, stay organized, and remain calm during busy periods Professional, friendly, and team-oriented attitude

What We Offer

Competitive compensation (based on experience) Benefits and/or bonus structure (if applicable) Opportunities for growth and cross-training Supportive and collaborative team culture Modern, well-equipped clinic environment
Job Types: Part-time, Permanent

Pay: $26.00-$33.00 per hour

Ability to commute/relocate:

Mississauga, ON L5N 4H4: reliably commute or plan to relocate before starting work (required)
Experience:

Dental Assisting: 1 year (preferred) Dental receptionist: 1 year (preferred)
Licence/Certification:

Certified Dental Assistant (required)
Work Location: In person