We are seeking a friendly, organized, and detail-oriented Dental Receptionist who is fluent in English and Mandarin to join our dental office team. The ideal candidate will have prior experience working in a dental practice and be knowledgeable in Dental Tracker practice management software. This role is patient-facing and administrative, playing a key part in ensuring smooth daily office operations.
Key Responsibilities:
Greet and check in patients in a professional and welcoming manner
Answer phone calls, schedule appointments, and manage patient inquiries
Communicate effectively with patients in both English and Mandarin
Submit dental insurance claims and follow up on claim status
Verify insurance eligibility and explain coverage to patients
Manage patient records using
Dental Tracker software
Collect co-payments, process payments, and maintain accurate billing records
Coordinate with dentists and clinical staff to ensure efficient patient flow
Qualifications:
o Fluency in English and Mandarin (spoken and written)
o Previous experience as a Dental Receptionist or Dental Office Administrator
o Hands-on experience with Dental Tracker management software
Knowledge of dental insurance claims submission and billing procedures
Strong customer service and communication skills
Excellent organizational and multitasking abilities
Professional appearance and positive attitude
Preferred Qualifications:
Experience in accepting and onboarding new patients
Familiarity with dental terminology and procedures
Ability to work in a fast-paced environment
Benefits:
Competitive pay (based on experience)
Supportive and professional work environment
Opportunities for growth and advancement
How to Apply:
Please submit your resume and a brief cover letter highlighting your dental office experience and bilingual skills.
Job Type: Part-time
Pay: $22.00-$25.00 per hour
Expected hours: 16 per week
Work Location: In person
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