: Full-Time (35 hours/week, Monday-Thursday; No Evenings or Weekends)
About Us
:
We are a close-knit, patient-focused dental office in downtown London, ON, dedicated to providing exceptional care and a positive experience for every patient. Our team is small but dynamic, and we pride ourselves on creating a welcoming, professional environment where patients feel valued and comfortable. We are currently looking for a
Dental Receptionist
to join our team and help us continue to offer top-tier service to our patients.
Position Overview
:
We are seeking a friendly, reliable, and detail-oriented Dental Receptionist who is passionate about delivering outstanding customer service. This role is perfect for someone who enjoys working in a collaborative, patient-centered environment. If you're an enthusiastic individual who thrives on making a difference in people's day, we would love to have you on our team.
Key Responsibilities
:
Welcome patients with a warm, friendly attitude and ensure a positive experience from check-in to check-out.
Manage patient appointment scheduling, ensuring efficient use of time and resources.
Answer phone calls, emails, and respond to inquiries in a timely and professional manner.
Process patient payments, insurance claims, and assist with billing.
Maintain accurate and up-to-date patient records.
Support the dental team by assisting with other administrative tasks as needed.
Help enforce Infection Prevention and Control (IPAC) protocols, including instrument sterilization and room turnover.
Assist the dentist and hygienist with patient care when necessary.
Qualifications
:
Previous experience in a dental office setting is required.
Excellent communication and interpersonal skills.
Strong multitasking abilities with a keen attention to detail.
Familiarity with dental terminology and procedures.
Comfortable working independently and collaboratively within a team.
Proficiency in using computer systems; experience with Tracker dental software is an asset.
CDA II and HARP certification.
Current CPR certification.
Why Join Us?
A supportive and friendly team environment where your contributions are valued.
No evenings or weekends--enjoy work-life balance with regular hours.
Opportunity to work in a positive and patient-focused setting.
How to Apply
:
If you're ready to become part of our fantastic team, we'd love to hear from you! Please submit your resume and a cover letter to londonondental@gmail.com.
We look forward to hearing from you!
Job Types: Full-time, Permanent
Pay: $28.00-$30.00 per hour
Benefits:
Dental care
Extended health care
On-site parking
Experience:
Dental Receptionist: 1 year (required)
CDA: 1 year (required)
Work Location: In person
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