Job Description

Seeking a highly organized and detail-oriented Dental Receptionist for a Dental Specialty clinic with potential for advancement and growth. As a Dental Receptionist, you will play a key role in delivering outstanding customer service to patients while helping to maintain the efficient day-to-day operations of the dental practice. This role is essential to our practice, as you will serve as the first point of contact for patients and play a crucial part in ensuring a positive patient experience. Tracker practice management is an asset.

Monday - Friday

Hours of work are between 8am - 5pm

Key Responsibilities:

Warmly greet and check in patients upon arrival at the dental clinic Schedule, confirm, and manage appointments using the electronic medical records system Answer incoming calls and respond to patient questions or concerns in a courteous manner Collect and accurately update patient records, including medical histories, consent forms, and insurance information Verify insurance eligibility and assist with the submission and follow-up of insurance claims Process patient payments and support billing-related tasks Keep the front desk area clean, organized, and presentable Communicate and coordinate effectively with clinical staff to support smooth patient flow Manage patient check-in and check-out procedures efficiently Deliver outstanding customer service to ensure a positive patient experience
Qualifications:

Prior experience in a dental or medical office setting is an asset Proficiency with electronic records systems; experience with Tracker is considered a plus Strong administrative abilities, including accurate data entry and thorough record management Excellent verbal and written communication skills, with a professional and friendly demeanor Ability to manage multiple tasks and prioritize effectively in a fast-paced environment Highly organized with keen attention to detail Comfortable operating multi-line phone systems and handling calls with professionalism
Join our team as a Dental Receptionist and play a key role in delivering outstanding care to our patients. We offer a competitive compensation package, a supportive and collaborative work environment, and opportunities for ongoing professional development and growth.

Job Types: Full-time, Permanent

Pay: $21.00-$29.00 per hour

Benefits:

Dental care Extended health care On-site parking Vision care
Schedule:

8 hour shift Monday to Friday No weekends
Experience:

Dental Experience within Canada: 1 year (preferred)
Work Location: In person

Expected start date: 2025-07-02