Job Description

Overview

Our well-established dental practice is looking for an energetic full-time Dental Receptionist to join our team. The successful candidate will have a passion for building strong patient relationships and contributing to the ongoing oral health of their community. This is a full-time position 5 days a week including each Saturday (closed on Wednesday & Sunday), and we are looking for a team member who can commit for

long-term

and grow with us.

Responsibilities and Duties

Greeting and welcoming patients to the practice in a courteous manner and answering any inquires they may have. Scheduling, rescheduling, Confirming or handling Cancelled appointments as needed. Verify billing procedures, submit / co-ordinate insurance claims and pre-determinations, collect payments. Effectively manage the recall system and accurately maintain the patient database. Request dental insurance breakdowns. Coordinate lab cases and process patient referral letters. Performing daily general office tasks such as processing mail, scanning, ordering sundries, keeping the office clean and organized, etc. Always promote a professional image of the practice and be knowledgeable about the services the practice provides.

Requirements

Excellent customer service skills. Certification in office administration, medical administration, or related fields is an asset. Previous experience working in a dental office. Knowledge of dental practice management software Open dental is an asset. Training will be provided, if needed. Must be a quick learner with good computer skills as we are a fully digital practice. Ability to multitask and continually change priorities of tasks Knowledge of dental terminology. Friendly telephone etiquette. Exceptional organizational skills.
We invite qualified candidates who are passionate about providing exceptional patient care to apply for this rewarding position as a Dental Receptionist.

Job Types: Full-time, Permanent

Pay: $20.00-$26.00 per hour

Benefits:

On-site parking Paid time off
Work Location: In person