We are looking for one or two full time dental receptionists to join our family dental practice.
We are seeking a dedicated and organized Dental Receptionist to join our team in a fast-paced dental office environment. The ideal candidate will be responsible for managing all front desk operations, providing exceptional customer service, and ensuring the smooth flow of patient appointments. This role requires proficiency in all dental administrative tasks including an excellent knowledge of Abeldent
Responsibilities
, not inclusive to
Greet patients warmly and assist them with check-in and check-out processes.
Manage a healthy appointment schedule
Account receivable experience
Treatment coordination , recall coordination
Handle incoming calls, respond to inquiries, and manage phone systems effectively, along with confirmation of appointments. All with a clear and confident manner
Maintain accurate patient records within electronic medical records systems.
Process patient insurance information and verify coverage as needed.
Collaborate with dental staff to ensure efficient patient flow and communication.
Uphold confidentiality standards
Uphold Public Health and IPAC standards
Qualifications
Minimum 5 Years dental reception experience
Proficiency in using dental software Abeldent
Strong organisational skills with attention to detail and the ability to multitask effectively in a fast paced environment
Excellent communication skills, both verbal and written, to interact professionally with patients and staff.
Ability to work collaboratively in a team-oriented environment while maintaining a positive attitude.
Experience managing front desk operations in a busy setting.
Knowledge of CDCP Program
Wages based on experience
Join our team and contribute to providing excellent dental care while ensuring an exceptional experience for our patients!
Job Type: Full-time
Work Location: In person
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