Job Description

Overview

We are seeking a dedicated and organized Dental Receptionist to join our team. The ideal candidate will play a crucial role in ensuring the smooth operation of our dental office by managing front desk activities, providing exceptional customer service, and maintaining patient records. This position requires strong communication skills, attention to detail, and proficiency in various dental software systems.

Responsibilities

Greet patients warmly and manage the front desk operations efficiently. Schedule appointments and confirm patient visits using Abeldent and other scheduling software. Handle incoming calls on a multi-line phone system, addressing inquiries and directing calls as necessary. Maintain accurate electronic dental records and ensure all patient information is up-to-date. Process patient check-ins and check-outs, including verifying insurance information and collecting payments. Assist with administrative tasks such as filing, data entry, and managing correspondence. Collaborate with dental staff to facilitate smooth patient flow and enhance overall patient experience. Utilize medical terminology effectively to communicate with patients and staff regarding treatment plans and procedures.

Qualifications

Previous experience as a Dental Receptionist or in a similar role within a dental office setting is preferred. Proficiency in Abeldent or similar dental software is highly desirable. Familiarity with electronic records) systems and dental terminology is essential. Strong organizational skills with the ability to multitask effectively in a fast-paced environment. Excellent verbal and written communication skills to interact professionally with patients and team members. Experience with front desk operations, including handling multi-line phone systems, is required. A background in administrative roles or office experience will be considered an asset. Join our team as a Dental Receptionist where you can contribute to creating a welcoming environment for our patients while advancing your career in the dental field!
Job Types: Full-time, Part-time

Pay: $20.00-$24.00 per hour

Expected hours: 24 - 36 per week

Benefits:

On-site parking
Ability to commute/relocate:

Fergus, ON N1M 2P6: reliably commute or plan to relocate before starting work (required)
Experience:

Dental receptionist: 2 years (preferred)
Location:

Fergus, ON N1M 2P6 (required)
Work Location: In person