Job Description

Job Summary

We are seeking a friendly, detailed and organized Dental Receptionist to join our energetic team. The ideal candidate will serve as the first point of contact for patients, providing exceptional customer service and a welcoming environment for our patients. The role requires a team player attitude with proficiency in administrative tasks, familiarity with electronic dental records, and a solid understanding of dental terminology. Hourly wage will be dependent on experience and will be discussed in an interview. No evenings or weekends.

Responsibilities

Greet patients warmly as they arrive at the dental office and assist them with check-in procedures. Schedule and confirm appointments using Tracker or similar dental software. Manage patient records accurately within electronic medical records systems. Answer phone calls, respond to inquiries, and provide information about services offered. Handle billing inquiries and process payments efficiently. Maintain the cleanliness and organization of the front desk area and assist the clinical staff with light clinic duties such as sterilization and periodontal evaluations when needed. Collaborate with dental staff to ensure smooth patient flow and communication. Assist with administrative tasks such as filing, data entry, and managing correspondence.

Requirements

Previous experience in a front desk or administrative role in a dental office is required Proficiency in using Tracker or similar dental practice management software is highly desirable. Strong administrative & organizational skills Excellent communication skills and a customer-focused attitude. Ability to multitask effectively in a fast-paced environment while maintaining attention to detail. Proficiency in Outlook and Microsoft 365 High school diploma or equivalent; additional certification in office administration or IPAC is a plus.
Join our dedicated team and contribute to creating a positive experience for our patients while ensuring efficient office operations!

Job Types: Full-time, Part-time

Pay: $22.00-$28.00 per hour

Benefits:

On-site parking
Education:

Secondary School (preferred)
Experience:

Dental receptionist: 1 year (required)
Work Location: In person