Job Description

Overview

We are seeking a dedicated and organized Dental Receptionist to join our dynamic dental practice. The ideal candidate will be the first point of contact for our patients, providing exceptional customer service while managing the front desk operations. This role requires a strong understanding of dental office procedures and proficiency in electronic medical records systems, ensuring a smooth and efficient patient experience.

Responsibilities

Greet patients warmly and manage check-in/check-out processes. Schedule appointments and confirm patient visits using Dentrix or similar software. Maintain accurate patient records in electronic medical records systems. Handle phone inquiries, providing information about services and answering questions. Process patient payments and manage billing inquiries. Collaborate with dental staff to ensure efficient office operations. Maintain cleanliness and organization of the front desk area. Assist with administrative tasks as needed, including filing and data entry.

Experience

Previous experience as a Dental Receptionist or in a similar role within a dental or medical office is preferred. Proficiency in using electronic medical records systems, particularly Dentrix or Epic. Familiarity with office procedures, phone systems, and administrative tasks is essential. Strong communication skills with a focus on customer service. Ability to multitask effectively in a fast-paced environment while maintaining attention to detail. Mandarin speaking required
Join our team and contribute to providing excellent dental care while enhancing your professional skills in a supportive environment!

Job Types: Full-time, Part-time

Pay: $28.00-$35.00 per hour

Expected hours: 16 - 40 per week

Benefits:

Dental care
Work Location: In person