Job Description

Who We Are

We are Springfield Dental Centre and we're not just about teeth--we're about trust, connection, and a commitment to excellence. At our dental practice, we treat patients like people, and our team like family. We're building something special, and we're searching for someone equally exceptional to be the warm, capable first point of contact for our patients.

Who You Are

You're not just friendly--you're engaging. You don't just know the software--you're tech savvy. You anticipate problems before they arise, build relationships like it's second nature, and keep things running like a well-oiled machine. You take initiative, think on your feet, and bring dental experience that makes you an indispensable part of a thriving clinic.

You'll thrive here if you're:

Engaging: you make instant connections with patients Resourceful: you solve scheduling hiccups and billing puzzles without breaking a sweat Tech savvy: you navigate dental software, digital charts, and online communication tools with ease Personable: you're warm, welcoming, and genuinely enjoy interacting with others Relationship builder: you turn first-time patients into loyal advocates Organized: your workspace and your headspace are always uncluttered Self-starter: you jump into tasks and anticipate what needs doing next Dental experience: familiarity with clinical terminology, insurance processes, and patient flow
Key Responsibilities

Greet and check in patients with a friendly, professional demeanor Manage appointment scheduling, confirmations, and follow-ups Verify insurance benefits, prepare estimates, and process payments Maintain accurate electronic patient records and treatment plans Coordinate treatment room turnover and ensure clinicians stay on schedule Handle phone and email inquiries, escalating clinical questions as needed Collaborate with the team on special projects, community outreach, and patient retention initiatives
Why You'll Love Working Here

Supportive team environment that values your ideas Cutting-edge practice management software and dental equipment Opportunities for continuing education and career growth Competitive salary plus benefits, including dental care for you and your family A genuine culture of respect, fun, and professional excellence
How to Apply

Ready to bring your organizational prowess and sunny disposition to our practice? Please send:

Your resume with three professional references A brief cover letter telling us why you'd be a great fit for our team.
Email everything to sdckelowna@gmail.com with the subject line: "Receptionist/Coordinator Application - [Your Name]." Only qualified applicants will be contacted.

Job Types: Full-time, Part-time, Permanent

Pay: $20.73-$34.68 per hour

Expected hours: 34 per week

Benefits:

Dental care Extended health care On-site parking Vision care Wellness program
Work Location: In person