We are seeking a professional and organized Dental Receptionist to join our dental practice. The ideal candidate will serve as the first point of contact for patients, managing appointments, patient inquiries, and administrative tasks with efficiency and a friendly demeanor. Experience with dental office operations, electronic medical records, and multi-line phone systems is highly valued. This role offers an opportunity to be part of a supportive team dedicated to providing exceptional patient care in a fast-paced environment.
Responsibilities
Greet patients warmly and assist them with check-in and check-out procedures
Schedule, confirm, and reschedule patient appointments using Dentrix or similar dental practice management software
Manage multi-line phone systems to handle patient inquiries, appointment requests, and general questions
Verify patient insurance information and update electronic medical records accurately
Collect payments and process billing transactions efficiently
Maintain organized front desk operations and ensure the reception area is tidy and welcoming
Assist with administrative tasks such as filing, data entry, and correspondence
Collaborate with dental staff to ensure smooth daily operations and excellent patient experience
Qualifications
Previous dental office experience or medical office experience preferred
Proficiency with dental practice management software such as Dentrix and Epic is highly desirable
Strong knowledge of medical terminology relevant to dental care
Experience with electronic medical records systems and office administration
Excellent communication skills, including experience with multi-line phone systems and front desk duties
Ability to handle multiple tasks efficiently in a fast-paced environment
Professional appearance and friendly demeanor
Strong organizational skills with attention to detail
This position plays a vital role in delivering quality patient service while supporting the overall efficiency of the dental practice. We value candidates who are motivated, dependable, and eager to contribute to a positive healthcare environment.
Job Types: Full-time, Part-time, Permanent
Pay: $18.76-$25.00 per hour
Expected hours: 40 per week
Benefits:
Dental care
On-site parking
Work Location: In person
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