Responsibilities:
- Greet patients and visitors in a professional and friendly manner
- Answer phone calls and schedule appointments
- Verify patient insurance information and collect co-payments
- Update and maintain electronic medical records
- Assist with patient check-in and check-out processes
- Handle patient inquiries and provide accurate information about services
- Coordinate referrals to other healthcare providers as needed
- Maintain cleanliness and organization of the reception area
Requirements:
- PREVIOUS WORKING IN A DENTAL OFFICE
- Proficiency in using electronic medical records systems. Gold Dental
- Knowledge of medical terminology and procedures
- Strong communication skills, both verbal and written
- Excellent customer service skills with the ability to handle difficult situations professionally
- Familiarity with office equipment, including phone systems and fax machines
- Ability to multitask and prioritize tasks in a fast-paced environment
- Detail-oriented with strong organizational skills
Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Job Type: Full-time
Pay: From $19.00 per hour
Language:
Fluent English (preferred)
Work Location: In person
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