Job Description

Job Overview

We are seeking a friendly and organized Dental Receptionist to join our dental practice. The ideal candidate will be the first point of contact for our patients, providing exceptional customer service while managing front desk operations. This role requires a strong understanding of dental office procedures and the ability to handle administrative tasks efficiently.

Duties

Greet patients warmly and manage their check-in and check-out processes Schedule appointments and confirm patient visits using our scheduling software Maintain accurate patient records in electronic medical records systems Handle incoming calls on a multi-line phone system, addressing inquiries and directing calls as necessary Process patient payments and manage billing inquiries Assist with insurance verification and claims processing Ensure the front desk area is organized and welcoming for patients Collaborate with dental staff to ensure smooth office operations

Skills

Proficiency in dental software such as Abeldent and experience with electronic medical records Familiarity with medical terminology relevant to dental practices Previous experience as a dental receptionist or in a similar role within a medical office setting Strong administrative skills with attention to detail in managing patient information Ability to operate multi-line phone systems effectively Excellent communication skills, both verbal and written, to interact professionally with patients and staff
A proactive approach to problem-solving and multitasking in a fast-paced environment

Job Types: Full-time, Part-time

Pay: $20.00-$26.00 per hour

Experience:

Dental office reception/admin: 1 year (required)
Work Location: In person