Job Description

Job Summary

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We are seeking a detail-oriented and organized Dental Lab Admin to join our team. The ideal candidate will play a crucial role in supporting the daily operations of our dental laboratory, ensuring efficient workflow and excellent communication between the lab and dental offices. This position requires a strong understanding of dental terminology and procedures to aid in administrative duties.

Responsibilities for Reception & Front Desk

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Greet clients, couriers, and visitors in a professional and friendly manner. Answer phones, direct calls, and take accurate messages. Manage incoming and outgoing lab cases; ensuring cases are billed using Quickbooks, boxed with correct labeling, and shipped out in a timely manner. Arrange for scheduled pickups and deliveries with couriers and clients. Provide administrative support including, scheduling appointments and managing correspondence. Manage incoming and outgoing emails. Record payments and reconcile customer accounts. Follow up on outstanding payments professionally. Assist with basic bookkeeping and month-end tasks.

Experience

Previous experience in a dental office or laboratory setting is highly preferred. Previous experience with accounts payable and receivable tasks is beneficial. Familiarity with dental terminology related to dentistry is essential. Strong organizational skills and attention to detail are required to excel in this role. Join our dedicated team where your skills will contribute to providing exceptional service in the dental field!
Job Type: Full-time

Benefits:

Extended health care
Work Location: In person