Job Description

Are you ready to join a dynamic dental team and make a significant impact on our patients' experiences? If you thrive in a fast-paced environment, possess outstanding organizational skills, and have a passion for delivering top-notch customer service, we want to hear from you!

POSITION OVERVIEW

We are seeking a talented Dental Receptionist to join our team. As the first point of contact for our patients, you will play a crucial role in ensuring exceptional customer service and smooth daily operations.

KEY RESPONSIBILITIES

Greet patients warmly and ensure a positive experience from the moment they enter the practice. Schedule and confirm patient appointments efficiently, utilizing our practice management software. Answer phone calls and emails promptly, addressing patient inquiries and scheduling requests with professionalism and courtesy. Verify insurance coverage and process claims accurately to facilitate smooth payment transactions. Maintain patient records with meticulous attention to detail, ensuring compliance with privacy regulations. Assist with administrative tasks such as filing, scanning, and organizing documents to support the efficient functioning of the practice. Collaborate closely with the dental team to coordinate patient care and optimize workflow.

QUALIFICATIONS

Previous experience in a Dental or Medical receptionist role is a plus. Proficiency in dental software systems (e.g., Tracker, Dentrix, Curve..) and Microsoft Office Suite is a plus. Excellent communication skills, both verbal and written, with a friendly and professional demeanor. Strong organizational abilities and attention to detail, with the ability to multitask effectively in a fast-paced environment. A positive attitude, team player mentality, and a genuine passion for delivering exceptional patient care.

WHY JOIN US

Competitive compensation package with opportunities for advancement. Comprehensive benefits package including health insurance, retirement plans, and paid time off. Ongoing training and professional development opportunities to support your career growth. A supportive and collaborative work environment where your contributions are valued and recognized. The opportunity to make a meaningful difference in the lives of our patients by providing outstanding dental care and customer service.
Join us in our mission to deliver exceptional dental care and create positive experiences for our patients every day. We look forward to welcoming you to our family!

Job Types: Full-time, Part-time, Permanent

Pay: $20.00-$23.00 per hour

Benefits:

Company events Dental care Extended health care Life insurance On-site parking Paid time off RRSP match Vision care
Schedule:

8 hour shift Monday to Friday
Ability to commute/relocate:

Trenton, ON K8V 4W8: reliably commute or plan to relocate before starting work (required)
Experience:

Dental receptionist (Is a Must): 1 year (required)
Work Location: In person