Job Description

We're Busy, Friendly & Not Your Average Hygiene Clinic!

Are you a dental front desk pro who's seen it all? Do you thrive in a fast-paced environment but still like to laugh with your team between calls? If so, we want to meet you.

We are a well-established and busy independent dental hygiene clinic with a dentist on-site 2 days/week and a designated extraction day every month that keeps our calendars (and your scheduling skills) full and exciting.

This isn't a sleepy hygiene clinic where the phones rarely ring. You'll be actively engaged -- booking appointments, billing, treatment planning, submitting estimates, navigating the CDCP and keeping the oral surgery schedule running like a well-oiled suction unit.

What You'll Be Doing (a.k.a. Your Superpowers):

- Booking appointments using Maxident and RecallMax
- Managing insurance claims (including CDCP)
- Creating treatment plans and accurate estimates including communicating these to patients;
- Handling oral surgery scheduling -- this will be your baby!
- You are comfortable and happy to make phone calls as needed so our patients get a real voice as much as possible!
- Being a welcoming face and voice of our clinic;

What You Bring to the Chair:

- 3+ years of dental front desk experience in Canada
- Solid computer skills
- Clear spoken and written English communication
- A professional, composed demeanour -- with just the right amount of personality
- You take initiative, work efficiently and stay focused;
- Bonus.....comfort in Instagram posts and editing of website as needed;

What You're Walking Into:

- A tight-knit team with incredible morale, mutual respect and a shared snack stash
- A vibrant atmosphere that feels more like a second home than a dental office
- A workplace that values professionalism without the stuffiness

Schedule:

Monday: 7:45 AM - 4:00 PM
Tuesday: 7:45 AM - 4:00 PM
Wednesday: 11:00 AM - 7:15 PM
Thursday: 7:45 AM - 4:00 PM
Friday: 7:45 AM - 2:00 PM
One Saturday/month (Sept-June): 7:45 AM - 1:00 PM

Wages:

$27 - $30/hour - dependent on experience
Bonus opportunities

If you're looking for long-term stability, a team that genuinely likes each other, and a role that'll keep your skills sharp -- this is your forever front desk.

Serious applications only please. If you do not possess the minimum requirements, please do not apply.

Job Type: Full-time

Pay: $27.00-$30.00 per hour

Expected hours: 33 - 38 per week

Additional pay:

Bonus pay
Benefits:

On-site gym On-site parking Paid time off
Schedule:

8 hour shift Day shift Evening shift
Experience:

Dental reception: 3 years (required)
Work Location: In person

Application deadline: 2025-07-15
Expected start date: 2025-08-04