Job Description

Company : IWK Health

Requisition ID: 161513
Department/Program: Dental Clinic, Children\'s Health Program
Location: Halifax
Type of Employment: Casual Relief x 1 position(s)
Start Date: ASAP
Union Status: NSGEU Off&Cler, Admin Professionals Bargaining Unit
Compensation: $20.0923 - $21.913/hour
Closing Date: Open Until Filled (Applications are accepted until 23:59 Atlantic Time)

IWK Health is a respected academic health sciences centre located in Halifax, Nova Scotia, providing tertiary and primary care for two million children, youth, adults and families each year across the Atlantic region. We have a team of approximately 4000 employees, physicians, volunteers and learners at sites across . People build careers with IWK Health with our focus on training and mentorship opportunities. We recognize each other\'s talent and celebrate our successes. We collaborate in modern facilities or virtually from home, align our work to our , and enjoy access to enhanced and wellness programs. We are proud to support our patients, families and communities and are grateful for the generous donor support we receive.

Promoting an anti-racist environment, and calling out discrimination as we work and provide care, is important to us. We are located in Mi\'kma\'ki, the unceded and ancestral territory of the Mi\'kmaq people. Working in Mi\'kma\'ki and providing care to those across Atlantic Canada is a shared privilege with the original inhabitants who have lived here for many thousands of years prior to colonization. There are 13 First Nation communities across Nova Scotia, and more than 50 historic African Nova Scotian communities who also have a long, deep, and complex history dating back over 400 years. We have the highest percentage of people with disabilities in the country. Nova Scotia has the highest proportions of transgender and non-binary people than any other province or territory in the country. We are active in our work to eliminate discrimination, but have more work to do to build that trust, acknowledge our biases and reduce the barriers our diverse communities face. We want IWK Health to be a safe and supportive space of equity and belonging in the care we provide and the employment we offer. We welcome all interested persons who self-identify as Indigenous, Black/African Nova Scotians, Persons of Colour, Immigrants/Newcomers, Persons with Disabilities, 2SLGBTQIA+ to apply to support our goal for our workforce to be representative of the patients, families, and communities that we care for at all job levels.

The Opportunity

Reporting to the Manager, under the supervision of the Clinical Leader, the Dental Clerk works as a member of the Dental Care Team to support the team in the care of patients in the clinic and is responsible for general reception; registration; appointment management; financial and billing duties; and correspondence management.

Additional responsibilities may include, but are not limited to:
Maintenance of patient dental records, file maintenance; preparing office charts for appointments; Managing correspondence; receiving/sending radiographs. Scheduling and confirmation of appointments; managing clinic and operating room cancellations, as well as opening and closing the clinic.

Under the direction and supervision of the Senior Dental Finance Clerk, the Dental Clerk also provides general billing/accounting support, receipt of payments; processing insurance claims; invoice patient accounts; day end financial procedures.

Hours of Work

Monday - Friday, 0800-1600 (may change as operationally required)

Your Qualifications

• Minimum of a High School Diploma or GED required
• Successful completion of a recognized Office Administration program preferred.
• Minimum two (2) years related administrative/secretarial experience preferred
• Experience with dental billing/insurance claims required
• Demonstrated knowledge of medical/dental terminology an asset
• Experience with Abel Dent Software preferred.
• Previous experience in a dental office/clinic environment preferred
• Previous patient registration experience preferred
• Demonstrated ability to type accurately with a minimum of 60 wpm required.
• Demonstrated strong interpersonal and organizational skills required.
• Demonstrated ability to work autonomously and ability to multitask within a team setting.
• Demonstrated proficiency with Windows, Word, Excel and data base programs required.
• Experience with Meditech, Outlook and the Internet an asset.
• Familiarity with variety of office machines (photocopier, facsimile, etc.)
• High degree of initiative, diligence, attention to detail, and self-discipline/focus
• Competency in other languages considered an asset

Thank you for your interest in IWK Health.

Please note that we only contact applicants selected for interview/testing. If we invite you to participate in an assessment process (such as an interview or testing) you have the right to request accommodation. Please discuss your needs when invited to the assessment process.

This is a Admin Professionals bargaining unit position. Preference is given to bargaining unit employees for unionized positions. Successful applicants changing unions, bargaining units or employment status, are advised to seek clarification regarding their seniority, benefits, and vacation entitlement and/or usage, prior to accepting the position.

An offer of employment is conditional upon the completion and satisfactory results of all applicable background checks and confirmation of credentials. Additionally, as per Nova Scotia\'s COVID-19 Vaccine mandate, any offer of employment will be conditional upon submitting proof of full vaccination status. Medical exceptions or any other kind of requested exception based upon the Health Centre\'s obligations pursuant to the Nova Scotia Human Rights Code will be considered on a case-by-case basis

If you are an employee of IWK Health, please apply through the to ensure you are flagged as an internal applicant.

Nova Scotia Health Authority