Job Description

Job Summary

We are seeking a dedicated and organized Dental Receptionist to join our team. The ideal candidate will be the first point of contact for patients, providing exceptional customer service while managing the front desk operations of our dental office. This role requires proficiency in electronic medical records and familiarity with dental terminology, ensuring a smooth and efficient experience for both patients and staff.

Duties

Greet patients warmly as they arrive at the dental office and assist them with check-in procedures. Manage appointment scheduling, confirmations, and cancellations using Akitu one software Maintain accurate patient records in electronic medical records systems, ensuring all information is up-to-date and compliant with regulations. Handle incoming phone calls, addressing patient inquiries, and directing calls to appropriate staff members. Process patient payments and insurance claims efficiently while explaining billing procedures as necessary. Assist with administrative tasks including filing, data entry, and maintaining an organized front desk area. Collaborate with dental staff to ensure seamless patient flow and high-quality care delivery.

Qualifications

Previous experience as a Dental Receptionist or in a similar front desk role within a dental office is preferred. Proficient in using electronic medical records systems; experience an Asset Strong understanding of medical terminology related to dentistry. Excellent communication skills, both verbal and written, with a focus on customer service. Ability to manage multiple tasks efficiently while maintaining attention to detail in a fast-paced environment. Familiarity with phone systems and administrative duties is essential. A positive attitude and the ability to work collaboratively within a team-oriented environment are crucial for success in this role.
Join our team as we strive to provide outstanding dental care while ensuring a welcoming atmosphere for our patients! We want smone to grow with us - we value out employees !Dental assistant experience an asset too !

Job Types: Part-time, Permanent

Pay: $17.72-$25.00 per hour

Benefits:

On-site parking
Schedule:

Monday to Friday Weekends as needed
Work Location: In person