Job Description

Dr. Anna Isaacs Dentistry is looking for a dedicated and experienced Lead Administrative Assistant to join our growing team. If you're passionate about your career, thrive in a fast-paced environment, and are eager to work in a modern, dynamic dental practice, this could be the perfect opportunity for you.

About the Role:

As the Lead Administrative Assistant, you'll play a key role in ensuring seamless operations at the front desk and fostering an exceptional patient experience. You'll be the welcoming face of our practice, supporting both our administrative and clinical staff in delivering high-quality care.

Key Responsibilities:

• Oversee Front Desk Operations: Ensure efficient daily tasks and smooth collaboration between clinic and administrative staff.
• Patient Interaction: Greet patients warmly, ensuring a top-notch customer experience for both new and existing patients.
• Scheduling and Administration: Manage appointments, schedules, and paperwork accurately, maintaining an organized flow.
• Adaptability: Handle changing priorities, schedule adjustments, and fast-paced demands with flexibility.
• Effective Communication: Answer calls, emails, and text messages promptly, managing all communication with professionalism.
• Insurance Processing: Handle claims, pre-determinations, and follow-up with insurance providers post-appointment.
• Team Collaboration: Work closely with all team members to maintain efficient workflow and support an exceptional patient experience.
• Additional Duties: Take on tasks as delegated by the Office Coordinator.

Qualifications:

• Preference given to candidates with previous administrative experience.
• Experience with Dentrix and Dexis dental software is highly valued.
• Strong multitasking, communication, and organizational skills.
• Friendly, patient-focused attitude and flexibility to adapt to changing tasks.

Benefits:

We offer an attractive benefits package, including a competitive salary, paid vacation, comprehensive medical group insurance, continuing education opportunities, and more.

If you're looking to join an exceptional team where your skills are valued, please forward your resume.

We look forward to meeting you!

Job Type: Full-time

Pay: $20.00-$25.00 per hour

Expected hours: 35 - 40 per week

Schedule:

• Monday to Friday

Education:

• Secondary School (required)

Work Location: In person

Application deadline: 2025-02-21