Job Description

Position Overview:

Reporting to the Founders, Uncommon Cider is seeking a reliable and customer-focused Delivery Driver to join our distribution team. This role is responsible for safely and efficiently delivering our craft cider products and occasionally other items to retail and on premise locations, farmers markets, events, and directly to customers. The ideal candidate will be punctual, detail-oriented, and passionate about providing exceptional service and representing our brand positively in the community.

Key Responsibilities:

Product Delivery:

Safely load, transport, and deliver products in a timely manner using company vehicles. Ensure accurate delivery according to invoices and delivery schedules. Handle cider products with care, maintaining their quality throughout transportation. Collect signatures and payments as needed, ensuring accurate transaction records. Collect and return empty kegs from customers.

Inventory and Documentation:

Accurately manage delivery paperwork and maintain organised records. Assist with regular inventory checks and reconcile discrepancies promptly. Follow company procedures for product handling and storage.

Customer Service:

Provide exceptional service by interacting professionally with customers, market vendors, and event organizers. Address customer inquiries promptly and courteously. Positively represent Uncommon Cider, enhancing brand reputation during deliveries and events. Deliver support materials to customers. Identify opportunities for sales growth.

Vehicle Maintenance

: Conduct vehicle inspections to ensure operational safety. Maintain cleanliness and organization of delivery vehicles. Schedule regular vehicle maintenance and report any vehicle issues promptly.

Regulatory Compliance:

Ensure compliance with local traffic laws and regulations. Adhere to AGLC policies related to alcohol transportation. Maintain detailed and accurate delivery logs.

Qualifications:

Valid Class 5 driver's license with a clean driving abstract and proof of no insurance claims in the last 3 years. Minimum 1-2 years of delivery or related driving experience. Excellent customer service, communication, and interpersonal skills. Physical capability to load/unload deliveries, including lifting up to 60kg frequently. Flexible schedule, including availability for some weekends and occasional evenings. ProServe certification preferred or willingness to obtain certification. Familiarity with Calgary and surrounding areas.

The Ideal Candidate:

We're looking for someone who:

Enjoys working independently yet collaboratively within a small, dynamic team. Values punctuality, reliability, and attention to detail. Is passionate about craft beverages and sharing that enthusiasm with customers. Has strong organizational skills and takes pride in ensuring accurate and timely deliveries. Positively represents the Uncommon Cider brand in every customer interaction.

Our Company

Uncommon Cider Co. is Western Canada's first urban cidery, located in Calgary, Alberta.

We are a quality-driven, urban craft cider company pushing the boundaries of cider. We care about what goes into our cider and where it comes from.

That means we do not compromise on quality and customer service. We base all our business decisions on these factors as we grow the company in a smart and healthy way. We value the people that work hard to make this company a possibility. We are actively involved in the community.

We continue to experiment and try new things. This is a part of our DNA. We love traditional cider but we also love pushing the boundaries of what cider is. We are proud of that fact. We are Uncommon!

Benefits:

$21 per hour, paid semi-monthly in arrears. Opportunities for professional development and advancement. A dynamic and creative work environment in a growing industry.
Join us in defining the craft cider experience in Alberta! If you're passionate about craft beverages, customer experience, and driving growth in a unique retail environment, we want to hear from you.

Uncommon Cider is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Job Types: Part-time, Permanent

Pay: $21.00 per hour

Application question(s):

Do you have a clean driving abstract? Can you provide proof of no insurance claims in the last 3 year? Are you able to frequently lift items up to 60kg? Available to work shifts day time on Tuesday, Wednesday, Thursday, Friday?
Experience:

Delivery driver: 1 year (required)
Licence/Certification:

Class 5 Licence (required)
Work Location: In person