Job Description

About Us:

Dumouchel Meat & Deli is a family-owned butcher shop with a commitment to high-quality products and exceptional customer service. We are looking for a motivated and detail-oriented Customer Service Representative to join our team in a FULL TIME position.

:

As a Customer Service Representative at Dumouchel Meat & Deli, you will be the face of our shop, ensuring every customer has a great experience. Your role will be a blend of customer service, administrative tasks, and deli operations.

Key Responsibilities:

Customer Service:

Serve customers promptly as they enter the store Answer phone calls and assist customers with inquiries Process transactions at the cash register Check and respond to emails on iPad Check and return messages on the answering machine Take and prepare customer orders (filling out order forms)
Deli Operations:

Slice deli meats and portion cheese Portion and package deli salads and sausages Prepare and package sandwiches Slice peameal, back bacon, and smoked bacon
Cooked Product Handling:

Check cooking temperatures for roasted products Prepare a list of products needed for the next business day Package roast chickens and transfer roasts for slicing
Stocking & Replenishment:

Ensure products are priced correctly Stock shelves and replenish deli meats in the counter display
Administrative Tasks:

Ensure order sheets are printed and available Print and stock family pack order sheets
Closing Duties:

Sweep and mop the front floor Clean and wipe down counters, including the meat and deli counter Clean slicer and slicer counter

Qualifications:

Excellent customer service and communication skills Experience in retail or food service is an asset but not required Ability to work in a fast-paced environment Basic knowledge of cash handling and processing transactions Ability to handle food safely and maintain a clean work area

Why Join Us?

Work in a supportive, family-owned business Opportunities for growth and development Competitive wage and benefits
If you are enthusiastic, reliable, and passionate about providing great customer service, we'd love to hear from you!

Job Type: Full-time

Pay: $18.00-$18.50 per hour

Expected hours: 40 per week

Benefits:

Extended health care
Work Location: In person

Expected start date: 2025-09-29