Job Description

Opportunity for full-time conversion after an initial 3-month period.

We are seeking a Deductions & Payment Reconciliation Analyst to join our Finance and Customer Service teams on a contract basis. This role plays a key part in managing customer deductions, reconciling payments, and driving timely dispute resolution. The ideal candidate is analytical, detail-oriented, and thrives in a fast-paced, collaborative environment. While this position begins as a contract role, there is strong potential for full-time employment based on performance and business needs.

Key Responsibilities

Deduction Management

Investigate and validate customer deductions. Review supporting documentation to determine legitimacy. Create credit notes for approved deductions within the ERP system. Dispute invalid deductions and follow up through resolution.
Payment Reconciliation

Prepare clear, accurate reconciliation reports. Match payments, credits, and deductions to ensure balanced accounts.
Historical Deductions Review

Review prior-year (2024) deductions to identify and resolve outstanding disputes. Track unresolved items and ensure timely closure.
Promotion & Program Tracking

Monitor deductions related to promotions, spoilage, merchandising, and trade programs. Verify alignment with contractual agreements and internal approvals.
Reporting & AnalysisMaintain monthly reports on deduction categories and resolution status Identify root causes, trends, and process improvement opportunities
Collaboration & Communication

Partner with Finance, Customer Service, and Sales teams to investigate disputes. Ensure consistent alignment on deduction handling and resolution strategies.

Qualifications

Prior experience in Accounts Receivable, Finance, or Deductions Management. Familiarity with ERP systems such as Microsoft Dynamics, SAP, or Oracle. Strong Excel skills for reconciliation and reporting. Excellent attention to detail and analytical problem-solving abilities. Strong written and verbal communication skills, with the ability to collaborate across departments and manage customer relationships.



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