Job Description

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow.


Looking for a new challenge? Want to join a Fortune 500 company focused on technology and innovation? Are you interested in pursuing a career in sales? At Global Payments, you'll have many opportunities for growth and development and we promise everyday will be an exciting challenge. Join a team of established sales professionals and leaders and get the chance to excel and earn what you deserve!

JOB OVERVIEW

The Dealer Business Development Manager manages and assists our Dealer

Channel with all things Genius & Synergy revenue related. This position's

importance lies in being the Dealer's advocate and ambassador for all

matters related to reselling Global Payments Genius and associated products

as well as driving revenue through referral of card. The person is responsible

for Dealer contracts, quotas, territories and recruitment / terminations.

This position must learn, teach and facilitate all policies, procedures, and

product advantages to facilitate the growth of revenue of the Dealers in the

divisions assigned to them. Additionally, this position is the face in their

respective divisions for the Dealer Program and all thing Global Payments

related. This position requires extreme attention to detail to make sure that

every Dealer and Dealer prospect is efficiently and professionally

communicated with and mentored.

This position is responsible for having a mastery of all "product specific"

Dealer-facing documentation, the Dealer Manual, Dealer processes, price

list, authorized Dealer list, and training materials. The DBDM must be able to

assist Dealers with growing their leads, answering to RFP / RFIs, selling &

closing POS business and relationship management with local Global

Payments card community. The DBDM is the primary contact for any Dealer

related escalations. This position requires travel and could be on the road

more than 24 weeks a year.

Requirements

2-5 years in POS Dealer management or channel management experience French and English language skills 4-year college degree or equivalent experience Enjoy problem solving and channel management Have experience with contracts and negotiations Extremely organized with professional follow-up habits Experience with MS Office, Salesforce.com, LinkedIn, Google Suite and

social media

Hospitality and food service and / or retail experience is helpful Ability to travel as needed

Compensation and Benefits

This person will work from home office. This position is a salary plus bonus

position. OTE - 120K

Dealer Development

Recruit New Dealers to cover all products in all major markets of divisions

covered.

DBDM is responsible to make sure their Dealers fully understand Dealer

Manual and their Contract.

DBDM is responsible to know the Dealer manual for each product inside

and out, and notify their Dealers when changes occur.

Foster positive and respectful relationships with all existing Dealers in their

division.
o DBDM needs to touch base with every Dealer in their divisions 1-2 times a

month

o DBDM should strategically coordinate visits timed with events where their

Dealers will be present.

o DBDM is responsible for creating community and harmony between

individual Dealers and other divisions, such as card.

o DBDM is responsible for encouraging respectful behavior and enforcing

rules when Dealers violate engagement rules.

Dealer Revenue

DBDM is responsible to increase and maximize total Dealer revenue in

each division across all products

o DBDM is responsible to monitor and influence revenue increases and

opportunities within their divisions. This includes helping Dealers close large

opportunities and creating new local leads as well as monitoring Dealer

pipelines.

o DBDM is responsible for Dealer's minimum and targeted quotas. Must

influence and communicate progress so that the Dealer is aware of status

changes and or progress.

o DBDM is responsible to expose, train and assist in launches of new sellable

products to all Dealers in their division.

Dealer Communication

DBDM is responsible to notify relevant managers about Dealer boarding,

termination, remediation, legal escalation whenever a Dealer has a change


of status or issue.

DBDM is responsible to share the following content in their periodic

communication with the Dealers in their divisions:

Go over all leads received since the last time you talk to Dealer.

And update notes in SF.com


o Go through revenue increase and decrease as well as funnel and


discuss recent past performance as well as immediate future performance.


o Operation issues - check on general state of support, product quality,


documentation. Additionally, make sure they are aware of any news releases


on product or any new products that might help their Dealer.


o Revenue - DBDM is responsible to know if any campaigns have been


run by the Dealer and speak to them about results of campaign run and help


them run new campaigns more effectively. Initially DBDM is responsible for


boarding and training Dealers on the Revenue marketing cube tool.


o Upcoming events- DBDM is responsible to make sure Dealers are aware


of training classes, trade shows, Dealer events, industry events.


o Contest and ranking- DBDM is responsible to inform Dealers of any


contests in their product and their status and ranking if Diamond. DBDM


should keep Dealer informed throughout the entirety of the contest.


o News - DBDM is responsible for communicating to their Dealers all


general industry trends, Dealer & Global Payments POS success stories and content of any communication bulletins that have come out since the last


they spoke.

Marketing

DBDM is responsible to know all marketing collateral available and make

sure Dealers know where to find it, how to use it and what is available.

DBDM is responsible to look for and communicate opportunities for success

stories, marketing opportunities. Re-amplification of quality marketing work

that Dealers have created. And be a liaison for marketing work in their

division.

DBDM needs to be active in the suggestions, creation and production in

any marketing materials that they see would benefit the team at large

DBDM needs to be active in the suggestions, creation and production in

any marketing materials that they see would benefit the Dealers

Trade Shows

DBDM is responsible to work and oftentimes setup and teardown trade

shows in their divisions and work all national trade shows called on to work.

DBDM is responsible to insure Dealer participation in all tradeshows and

events that require Dealers

DBDM is responsible to coordinate communication between all Card
colleagues local to the event in advance to show as to set expectations and

foster collaboration.

DBDM is ultimately responsible to make sure Dealers have made all plans

necessary for getting to the event and assist when necessary.

DBDM is responsible to suggest and request any additional events that

would help Dealer revenue in their divisions.

DBDM will be occasionally required to help plan events for Global

Payments.

Documentation & Tools

SF.com - DBDM is responsible to enter, maintain and keep historical notes

as well as status changes on all Dealer and Dealer prospects in their division.

Additional DBDM is responsible to learn and fully understand how a Dealer

needs to use SF.com Portal as well as train and monitor Dealer usage.

DBDM is responsible to learn and fully understand how a Dealer needs to

use Knowledge Portal as well as train and monitor Dealer usage.

DBDM is responsible to learn and fully understand how a Dealer needs to

use Dealer Exchange as well as train and monitor Dealer progress.

DBDM is responsible to learn and fully understand how to use Google drive

and know where to access all documents and their content.

Education

DBDM is responsible to make sure Dealers are aware of training class

schedule and that Dealers signup as well as understand travel logistics.

DBDM is responsible for making sure Dealers in their divisions know where

to find all training resources and help them with any training needs.

DBDM is responsible to make sure all Dealers know how to order product. DBDM should know and understand all Dealer Manuals and Contracts. DBDM is responsible for driving attendance to product panels along with

the broader team.

Other Tasks

DBDM will be assigned various projects to help facilitate the Global

Payments Dealer Channel and are expected to complete these projects in a

timely manner.

Professional Communication - DBDM is responsible to respond

professionally, courteously and ethically to any and all communication they

receive within 24 hours

If the DBDM is out of office, it is their responsibility to request and find a

team member who can handle their communication while they are out.

DBDM will respond to communication in the same manner in which the

communication came in. IE phone - return by phone

DBDM will cc executives on communications as necessary DBDM will always copy and get back to all people on the thread. So that no

one is left without a response to an email they were originally copied on.
Vacation, Travel and Expenses

DBDM is responsible to make their own arrangements for Travel via

company provided systems.

DBDM will arrive no less than 12 hours before the start of their

responsibility or appointments when traveling that involves taking a flight to

the appointment / event.

DBDM is responsible to submit travel for approval that is not requested of

them before booking.

DBDM will not accrue expenses over $250 per event without SVP approval.

(Dinner, Room Service, etc.)

DBDM is responsible to make manager aware and follow company

procedures to take PTO.

Who are we?

Global Payments is a leader of the payment technology industry with over 24 000 employees worldwide. We pride ourselves on innovation and inclusion.


Our team is helping customers achieve amazing results. It's our passion for success that has led to years of out-performing the competition. Join us and make your mark on the payments technology landscape of tomorrow.

How we care about our people:

Real opportunities to grow professionally Collaborative, friendly work environment with a relaxed, casual dress code Health insurance Short-Term and Long-Term disability coverage Life insurance plans Retirement savings programs Employee stock purchase program Employee assistance program Tuition reimbursement program Gym membership corporate rates Volunteering opportunities Safe place for the LGBTQIA2+ community

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We sincerely thank all applicants for their interest. We will only contact those selected for an interview.



Vous etes a la recherche d'un nouveau defi et vous voulez rejoindre une entreprise du classement Fortune 500 axee sur la technologie et l'innovation? Vous souhaitez poursuivre une carriere en vente? Chez Global Payments, vous aurez de nombreuses possibilites de croissance et de developpement et nous vous promettons que chaque jour se transformera en un defi passionnant. Joignez-vous a une equipe de professionnels de la vente et de leaders bien etablis et obtenez la chance d'exceller et de gagner ce que vous meritez !

Le role:

Le/la gestionnaire de comptes partenaires assiste notre canal de partenaires avec toutes les ventes et revenus en lien avec nos produits partenaires de Global Payments. Cette personne travaille avec nos partenaires en ce qui a trait aux questions liees aux produits, au programme de partenaires et les eduque sur les avantages de ces produits, le materiel de vente et les procedures de commande. Le/la gestionnaire de comptes partenaires est responsable de trouver et diriger des prospects vers les partenaires en plus de travailler avec les marchands et prospects de ceux-ci pour conclure et/ou augmenter les revenus globaux.


L'objectif principal du ou de la gestionnaire de comptes partenaires est de generer et d'augmenter les revenus quotidiens avec les partenaires pendant que nous developpons notre programme de partenaires canadien. Le/la gestionnaire de comptes partenaires travaille main dans la main avec les administrateurs/trices et developpeurs/peuses d'affaires du programme de partenaires qui sont responsables de developper de nouvelles ententes de leur cote. La personne dans ce role detient une connaissance intime des produits, processus, canaux existants, ainsi que comment les presenter. Cette personne utilise ses relations et ses connaissances pour influencer les changements et maximiser les revenus au sein du programme.

Quels sont les avantages pour vous ?

OTEmoyen : 120 000$ Plan de commission non plafonne Allocation voiture et autres incitations Club du President Travail a domicile Avantages sociaux apres 30 jours Coaching par des professionnels de la vente et des leaders de premier ordre Croissance et developpement professionnel Industrie innovatrice et bien etablie Environnement dynamique et stimulant

Ce que vous ferez :

Etre le point de contact principal a titre de representant(e) des ventes partenaires - prendre en charge tous les appels pour les ventes generales en lien avec les marchands et partenaires. Etre responsable des demandes de rabais, problemes avec SalesForce et processus de commandes. Assister et/ou rediger les offres de services incluant les commandes pour les partenaires. Faire des suivis hebdomadaires des valeurs aberrantes des partenaires qui ont des prospects, des revenus inferieurs ou superieurs a la norme, aucune ou une premiere vente d'Aux, SaaS, PaaS - assurer la croissance et prevenir le declin. Distribuer les prospects - reassigner les comptes orphelins a des partenaires, surveiller la qualite des prospects, assigner aux meilleurs partenaires pour finaliser les ententes et ameliorer le pourcentage d'ententes conclues de maniere generale. S'occuper des ventes quotidiennes et faire du mentorat avec les partenaires existants pour liberer les developpeurs/peuses d'affaires et les gestionnaires pour qu'ils/elles puissent se concentrer sur des nouvelles affaires et ententes. Augmenter et maximiser les revenus totaux au sein des territoires assignes pour les produits pris en charge, ainsi que les partenaires attribues. Interagir quotidiennement avec les revendeurs et leurs clients concernant des opportunites clefs de ventes de produits assignes. Assister les partenaires pour trouver des ressources ou personnes responsables de problemes quotidiens qui empecheraient les partenaires de vendre, faire des demonstrations ou soutenir les marchands de maniere individuelle (utilisateur final). Aider les partenaires a conclure des opportunites de ventes majeures en plus de generer des prospects locaux et surveiller les pipelines de ventes des partenaires. Etre responsable des les revenus en lien avec des items et produits specifiques aux partenaires tout en influencant et communiquant les progres aux partenaires. Assister au lancement de nouveaux produits des partenaires assignes. Ceci peut inclure les aider avec leurs premieres ventes, les former, trouver des ressources et s'assurer que les partenaires sont confortables a l'idee de vendre ces produits. Assigner aux partenaires les prospects issus de la vente au detail et surveiller la generation des revenus, les performances passees, presentes et futures des partenaires. Assister, former et guider les partenaires pour batir des revenus, revendre des produits SaaS et Paas et assister a determiner avec quel partenaire local aller de l'avant. Pourrait etre demande de participer a des salons et evenements occasionnels ce qui pourrait entrainer des deplacements. Etre responsable de savoir quel materiel de marketing est disponible et ou trouver le tout pour que les partenaires puissent s'en servir.

Ce que nous recherchons :

Baccalaureat preferablement avec une specialisation en administration des affaires ou marketing. Bilinguisme (francais/anglais). Un minimum de 5 annees d'experience en vente B2B ou dans un poste de gestion de comptes/relations d'affaires, preferablement dans l'industrie des paiements. Excellentes competences interpersonnelles avec une facilite a batir des relations d'affaires efficaces. Doit etre motive(e) par la production de revenus. Etre organise(e), faire des suivis de maniere professionnelle et avoir de bonnes competences au niveau de la prise de decision. Doit apprecier la resolution de probleme Doit apprecier la generation de prospects Aisance avec les medias sociaux De l'experience dans l'industrie hoteliere, la restauration ou la vente au detail sera consideree comme un atout. De l'experience avec SalesForce sera consideree comme un atout. De l'experience dans l'industrie des paiements ou de l'experience en vente de solutions technologiques dans un contexte B2B sera consideree comme un grand atout.

Qui sommes-nous ?

Global Payments est un leader du secteur des technologies de paiement avec plus de 24 000 employes dans le monde. Nous sommes fiers de nos innovations et de la valeur que nous accordons a l'inclusion.


Notre equipe aide nos clients a obtenir des resultats impressionnants. C'est notre passion pour le succes qui nous a permis de surpasser la concurrence pendant des annees. Rejoignez-nous et laissez votre empreinte sur le paysage technologique des paiements de demain.

L'importance que nous accordons aux membres de notre equipe:

De reelles opportunites d'evolution professionnelle Un environnement de travail collaboratif et convivial avec un code vestimentaire decontracte Une assurance medicale Couverture d'invalidite a courte et longue duree Plans d'assurance vie Programmes d'epargne-retraite Programme d'achat d'actions pour les employes Programme d'assistance aux employes Programme de remboursement des frais de scolarite Tarifs d'adhesion a un gym Possibilites de faire du benevolat Lieu sur pour la communaute LGBTQIA2+
Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. If you wish to request reasonable accommodations related to applying for employment or provide feedback about the accessibility of this website, please contact jobs@globalpay.com.