The Insurance Council of British Columbia is the regulatory organization that licenses and regulates the activities of over 50,000 life and general insurance agents, general insurance salespersons, insurance adjusters, and restricted travel insurance agents in British Columbia.
Why Work for the Insurance Council?
Work with a great team of people in a rewarding career that makes a difference. We are in a downtown location with plenty of amenities nearby. The Insurance Council has a friendly and collaborative environment with a team who is committed to protecting the public.
The Opportunity
The Data Quality Administrator will work closely with the Manager, Agency Licensing to help identify and clean data in the Licensing Management System (Accela) prior to migrating to the new platform. The role is responsible for ensuring that data meets the organization's standards for accuracy, completeness, and reliability pre-migration.
This position permits a balanced hybrid model of work-from-home and in-office.
This role is a 6 months fixed-term contract
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Duties and Responsibilities
Identify and resolve data issues such as duplicates, inaccuracies, missing values, and inconsistencies
Ensure data meets predefined business rules and work to resolve discrepancies or errors to enhance data quality, accuracy, and reliability
Regularly report on the data quality project and any issues that need attention
Prepare both internal and external written communications as required
Input all relevant data into the licensing system
Document all pertinent telephone calls and meetings in licensee/applicant files on the licensing system
Prepare and present briefing materials for internal stakeholders
Assist with Licensing Assistant responsibilities as needed
Liaise with other departments as required
Other duties as assigned by the Manager, Agency Licensing
Qualifications and Experience
High school diploma required
Minimum 1 year experience in administrative and/or customer service position
Computer skills, with proficiency in word processing and spreadsheet software
Good time-management skills with an ability to handle multiple concurrent tasks and changing priorities
Excellent organization and attention to detail
Excellent oral and written communication skills
Ability to organize large volumes of work
Hourly Rate: $27.50 / hour.
Please note this role is a 6 months fixed-term contract.
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