Job Description

Description :
Company: CGIC
Department: Claims
Employment Type: Regular Full-Time
Work Model: Hybrid
Language: Bilingualism in English and French is an asset.
Additional Information: This/these role(s) is/are currently vacant
The Opportunity:
We are a leading Canadian financial services co-operative committed to being a catalyst for a sustainable and resilient society and our team is essential to deliver on this strategy. That's why we prioritize our people, to ensure we provide a strong culture and development opportunities which enables our team to thrive and to live our purpose. The best part is that you will work with people that care passionately about you, our clients and our communities.
Claims Portfolio Analytics aims to provide insights to the Claims business unit to empower decision-making. CPA democratizes access to data and insights by providing tools to Claims leader and staff (dashboards, etc.) and supports (and teaches) data storytelling as well as data visualizations. CPA provides tactical consulting to Claims management on prioritization as well as project and Intervention planning, including goal/target evaluation/setting (financial and operational).
This opportunity aims to strengthen the team's analytical capacity by supporting the production and automation of reports for key functions, including Quality Management and Client Engagement. The role involves preparing, validating, and updating recurring reports, diagnosing anomalies, and improving process efficiency. Successful candidate will contribute to the reliability of deliverables and the transition to modern visualization solutions while applying high standards of quality and documentation. This position offers tangible opportunities to create value through data workflow optimization and support for strategic decision-making.
How you will create impact:

• Autonomously perform descriptive and diagnostic analysis using recommended methods (ex: regression, cohort analysis, cluster analysis, A/B testing, factor analysis).
• Design and develop metrics to enable descriptive analysis and diagnostic analysis.
• Autonomously design proof of concept and deliver with guidance a prototype analytical solution to enable effective storytelling and descriptive/diagnostic analysis.
• Work on Data querying (T-SQL, SQL, MySQL, etc.)
• Extract, clean, reconcile and prepare the data required for the analysis.
• Autonomously communicate findings to colleagues and your manager in an effective manner.

To join our team:

• You have 3-5 years of relevant experience in Business Intelligence or other relevant domain.
• You have a University Degree in Business Intelligence, Computer Science, Actuarial Science, Mathematics, Statistics, or equivalent technical experience.
• Experience with the following technologies is required: R, Python.
• Experience with the following technologies is an asset: Microsoft Power BI.
• ACAS or FCAS designations are considered an asset.
• You have experience solving standard problems by analyzing possible solutions by using our experience, judgment and precedent & challenging status quo.
• You have good knowledge and understanding of data analysis, programing, modeling techniques, data warehouse and data management, research, architecture and design.

How you will succeed:

• You influence change and are committed to continuous improvement, in order to exceed client expectations.
• You leverage critical thinking skills to identify problems and proactively propose solutions.
• Your strong communication skills allow you to clearly convey messages.
• You're an effective team player who shares knowledge to support our peers.

What you need to know:

• You will be subject to a Background check as a condition of employment, in the event you are the successful candidate.

What's in it for you?

• Training and development opportunities to grow your career.
• Flexible work options and paid time off to support your personal and family needs.
• A holistic approach to your well-being, with physical and mental health programs and a supportive workplace culture.
• Paid volunteer days to give back to your community.
• In addition to our competitive salary and incentive programs, eligible employees also benefit from a comprehensive total rewards package including group retirement savings plans, pension and benefits (e.g., health and wellness, dental, disability and life coverage), mental health support and an employee assistance program.

Salary information:
Expected Salary range : $60,574.00 to $100,956.00 CAD
The salary amount for the successful candidate is determined by Co-operators in its discretion and will vary depending on several criteria including but not limited to: local market conditions, geography and relevant job-related factors such as knowledge, skills, qualification, experience and education.
Employees may also have the opportunity to participate in incentive programs and earn additional compensation tied to individual and/or business performance, or other business metrics.

Skills Required