Job Description

Crystal Ballroom is the largest Ballroom dance studio in Vancouver that was created by dancers, for dancers. We offer world-class dance programs for recreational dancers and competitive dancers of all ages in International Standard and Latin dancing.

Our ballroom is looking to hire part-time receptionists to join us. If you enjoy connecting and communicating with others and helping people with questions - if you are ready to tackle a to-do list and take ownership and pride of the organization with an attention to detail, please send a resume and cover letter. Specific duties include:

Duties:

Greet and direct visitors in our busy studio Answer all inquiries in person and over the phone Check in clients to classes and other activities through our online system Assist clients with concerns in their accounts and problem solve as necessary Filing, data entry, and maintenance of records in our online system Some Cleaning/sanitizing Point of sales duty including handling cash Manage and maintain office supplies and equipment General clerical duties

Qualifications:

Fluency in Cantonese and/or Mandarin is an asset Solid computer proficiency, work with MS Office, especially Word and Excel, is a requirement Experience with WellnessLiving would be preferable but not mandatory Experience in an office administration position or a customer service position is an asset, but not necessary; must have a good attitude and able to adapt and learn quickly

Key Competencies:

Attention to detail Excellent verbal communication skills Able to maintain a high level of service oriented communication Able to help foster long-lasting and community-based relationships with all who use the studio Easy going and personable, enjoys working with people
There is also room for growth for candidates with interest and/or skill in specialized areas of expertise such as Traditional/Digital Marketing, Social Media, Sales, AI implementation.

Successful candidates will be required to be able to work daytime and/or nighttime shifts, including some weekends. Daytime shifts run from 11am-5pm and nighttime shifts run from 5pm-11pm. We are located in Richmond between the Oak St. Bridge and Knight St. Bridge. Serious applicants should include a cover letter with their resume.

Job Types: Full-time, Part-time, Permanent

Pay: From $18.00 per hour

Education:

Secondary School (preferred)
Experience:

Customer service: 1 year (preferred)
Language:

Cantonese (preferred) Mandarin (preferred)
Work Location: In person