Job Description

We're hiring: Customs Coordinator

Mississauga, ON | Full-Time | On-Site

Shift:

Day/Afternoon

Availability:

Monday to Friday, evenings, weekends, and holidays as needed

Position Summary

Right Service Right Choice is seeking a

Customs Coordinator

to oversee our customs department. You will be responsible for the accurate preparation and clearance of customs documentation, managing international shipment compliance, and coordinating with customers, drivers, and various stakeholders to ensure smooth border crossings and timely deliveries.

Key Responsibilities

Customs Documentation:

Ensure all customs documentation is accurately prepared, submitted, and cleared (including entry numbers for regular shipments, IT bonds, and T&E bonds).

Customer Coordination:

Contact customers to gather required paperwork, communicate documentation needs, and resolve inconsistencies.

Driver Support:

Ensure drivers have the correct documentation for border crossings and that shipments are certified for transit.

Software Usage:

Accurately use systems such as

Axon, Avaal, Border Connect

, and

Arion

to manage customs processes.

Issue Resolution:

Handle issues at the border related to all shipment types (e.g., amendments, arrivals, cancellations). Prevent additional charges such as demurrage, storage, or redelivery costs.

Manifest Management:

Enter U.S. shipment manifests in the system, print ACE manifests, and ensure regulatory compliance.

Inbound Freight Clearance:

Coordinate with

CBP agents

and customers to ensure timely clearance and delivery of inbound freight.

Stakeholder Communication:

Liaise with drivers, customers, and government officials to streamline shipment processing.

Qualifications

Education:

Bachelor's in International Business, Logistics, or a related field (preferred, not required)

Experience:

2-3 years in customs coordination or similar role; Automotive industry experience is a plus

Knowledge:

Strong understanding of customs regulations, IT/T&E bonds, and customs software systems

Languages:

English (required), Spanish (preferred)

Technical Skills:

Proficient in Microsoft Office Suite and customs management software (Axon, Avaal, Arion)

Certifications:

Customs Broker License or other relevant certifications (an asset, not required)

Personal Attributes

Detail-Oriented:

Accurately manage documentation to avoid costly errors

Problem Solver:

Resolve shipment issues quickly and efficiently

Adaptable:

Thrive in a fast-paced environment and keep up with changing regulations

What We Offer

? Competitive pay and benefits
? Full-time, permanent position
? Supportive team environment
? On-site training and career advancement opportunities

How to Apply

Please send your

resume and cover letter

to:
indy@rsrcxexp.ca and gaurav@rsrcexp.ca

Right Service Right Choice

is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Job Type: Full-time

Pay: $20.00-$30.00 per hour

Expected hours: 40 per week

Benefits:

Paid time off
Work Location: In person

Application deadline: 2025-11-01